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Is Technical Support really fixing the problems?

Some weeks ago, I report to Technical Support a bug about the imposibility to enter to a match as a guest. Even I made that report either in the Frontline Pionner chat and in a PM. I've got no answer about that.


Now, we have another bug where Frontline Pionner users can't enter to the matches because some display error, in addition to the aforementioned problem that isn't still fixed until now.


So, the question is about if is Technical Support working? or does they go on vacation?


Greetings. b78//+

Demonaire
ES. EN & PT Game Operator

Bytro Labs | Supremacy 1914




b78//+


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3 Replies

The guest login bug should be fixed by now.

About the rest Frontline pioneer is beta to avoid bugs from going into the live version. So I can only say thank you for taking your time to report it. The reports are processed and passed on to higher ups usually but then you should still receive an reply.

NarmerTheLion β™™ βœ‰
ex - EN Senior Moderator


Questions about the game? Have a look at the manual and the FAQ's.


Need game support? Send a ticket or contact the crew.


Have an idea for the game? Check the BigList.

I believe they have found the problem with the guest login and the fix should go live in the next update.

Guest login has been fixed. With the release today. If the issue reappears please feel free to contact us ones more.

=> Thread closed
=> Moved to archive

NarmerTheLion β™™ βœ‰
ex - EN Senior Moderator


Questions about the game? Have a look at the manual and the FAQ's.


Need game support? Send a ticket or contact the crew.


Have an idea for the game? Check the BigList.

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