LostRealistI'm sorry, but I have a little problem with that? I was, apparently mistakenly under the impression that inciting a topic such as "Open discussion pertaining the monetization model" would indicate some form of openness in the company to implement different things. Afterall, that is not as uncommon for companies to do as you're leading us to believe here. If no businessman ever did something that had "a significant risk attached to" it, we'd live in a much different world right now. Changes can also be gameplay tested, they can be rolled back, I'm sure a lot of businesses actually envy you guys for that actual lack of risk and ability to fine-tune the way you make money. So while I never expected you to do anything, also seein as how the company has made it abundantly clear at almost every opportunity that the monetization system is for some reason entirely carved in stone, surely you could see how it wasn't all that far-fetched to think that you were actually considering implementing some feedback. I mean, you guys even asked for it. This is a bit of a slap in the face.
What you guys did is ask for our concerns about something and then, after one and a half years and five pages of (mostly) constructive feedback on it you come back to basically tell us that if we ever thought you would actually care about those concerns we're almost idiots who clearly have no idea what the "economically sensible" thing is because that thing obviously makes our feedback worthless. And with your quote essentially just brought it all back to the old "Well it couldn't be free to play otherwise!" argument that literally everybody in this thread has acknowledged or at least clearly accepted in one way or another and tried to come up with ideas keeping it in mind. So alright, everything is the way it always was, but now I also feel taken for a fool.
Sorry, couldn't let you get away with that. That wasn't a great way to treat your customers at all.
Uhm the opening post did not mention that we currently plan to rework the business model. The idea of this thread was to have an avenue for players to voice their feedback and concerns regarding this topic. In the past players opened multiple threads about this topic each month, and it got to a point where many players got annoyed by that. So it was figured it would be better to consolidate all those threads into one thread (this one), where players can discuss this without fearing of getting banned. Me discussing this topic here with you is just a bonus but is not the main purpose of this thread. Of course a nice side effect of this thread is also that we get to hear more ideas from the community and we certainly take note of them. So I would never say that any middle finger was pointed here. Even if the proposed changes are not immediately considered, they still create value and are acknowledged.
It is true that businesses should also take risks from time to time, but we are talking about a rather big risk here that most businesses would not explore. I mean imagine you run a successful store at the moment and some customers suggest you change your current store business model completely. Would you do that? Probably most store owners would never do that because changing a well running model for something else would be a move that risks their whole business. Maybe they would try it out with a new store to see how it goes, without risking their old store.
I am also not ruling out that we will experiment with other business models in the future. This may be entirely possible, depending on the development of the business and the market. But when and how is totally not planned yet. It could be as an alternative model for an existing game or it could be an alternative model for a new game.
We actually experimented a little bit into that direction in the past. At one point we had gold-free tournaments and we also had an alliance league where players could create gold-free rounds for a gold fee of 5000 (in the season afterwards 4000). That number would be btw too low as an average entry fee for normal game rounds, but we still ran with it as a test. But these experiments sadly did not turn out to be lucrative. It was especially surprising that such a low amount of players made use of the gold entry fee rounds, and it was also met with alot of controversy in the community. So we decided to spend our time rather on other aspects of the game.
Right now there is no immediate plan to change the business model in S1914. S1914 currently has its best year since the inception 10 years ago. Meaning highest amount of active players and highest revenue. You see, since we still experience growth that many years after the release there is no reason for us to believe right now that the current model is not working in the current times. It would just be an unwise thing to risk the current growth of S1914 by experimenting with the established model right now. Of course this can change in the future and then it is of course our responsibility to act upon that. The final pages of this book have not been written yet.
Btw. this is a pretty transparent response, I hope you appreciate that even if you don't like the answer.
Momo KawashimaThe fact that even the admins admit they dont want to change anything makes it seem like you truly dont care about your playerbase. I mean you shafted everybody by forcing us to play against elite AI by default, which was widely disliked, and still threw the playerbase the middle finger. I guess theres no reason why this issue should be different. I guess there truly are some things that will never change. And unfortunately, it seems Bytro is unwilling to change too.
We care about the player base, but we also care about our business and the employees and their families. We have to have a business in order to offer a game and care for the player base. At this current point in time there just is no good business case for changing the current business model. The numbers pretty much show that, we crunched them alot and discussed all of the possible risks. But as I said in the reply above, this is not to say that it will always be this way. We are looking openly to the future and if the chance or need arises to do change, we will certainly explore that. Also keep in mind that we have more than 1 game, and we may have more in the future. It is also possible to explore alternatives in other games than S1914, and maybe consider the learnings from that in S1914 afterwards.
Oh and yes we acknowledge that you can buy advantages (and potentially wins) in the game with gold, I mean that is pretty clear, no point in hiding that. But as shown by many experienced players you can still win without doing that. In fact I would argue that our games allow for those non-gold wins much more than other free2play games, as the benefit from active and skillful play is pretty high in our games. I mean we even have mechanics like "shoot and scoot" where an active player can eradicate many dollars of a spender on a whim. There are a lot of free2play games with much worse pay2win mechanics which are much bigger than our games, some food for thought.
Bernal ICan you tell us more on how you define "significant risk" so we have a better idea on what types of changes you are open to?
I posted my suggestion under the "Missing Features" section before realizing this thread existed.
New "Pure Strategy Mode" gold feature
Can you share thoughts on creating a new "Pure Strategy Mode" gold feature? Seems like you could experiment with this pretty easily and turn off the Gold Feature if doesn't work out. You could also adjust the High Command cost to find a good balance between maximizing revenue and increasing new subscriptions/referrals. Perhaps offer a short promotion on 6 month subscriptions when the new feature launches? Just some ideas...
Right now High command is a really small chunk in our revenue. Even increasing the prices would not make up for the loss that would be created by offering gold free games to high command users.
Significant risk is the reduction in our earnings.
If you offer gold-free rounds for an entry fee or for high command the following risks come to my mind right now (there may be more
a) the players who spend a lot of money (which finances the game) could play these rounds and in turn spend a lot less money, which in turn lowers our earnings.
b) It sends the wrong signal to the players who spend money and finance the game (e.g. giving them the impression that what they do is bad, pushing them away)
c) There are a lot of free players who spend no gold at all and who would not accept any gold entry fee, so having only gold free rounds would turn away a big chunk of our playerbase, which creates activity and marketing problems.
d) There are players who would be willing to spend gold but maybe the gold entry fee would be too high for them. In fact we would need to set the gold entry fee to a value which is the average spending per player per game round in order to not have any losses. I won't calculate definitive numbers right now but I estimate that gold value to have 5 digits, and not everyone would spend that. In turn we would lose that chunk of players as well, and as a consequence the fee would have to be even higher to account for that, which in turn drives even more people away and so on.
e) we know very well how to market a free2play game, but marketing for a premium or subscription based game is entirely different. There is no guarantee that we could pull it off with current marketing experience, marketing prices etc.
f) If you offer it as optional game mode you would split the player base between the gold free and the other players, which also creates activity and marketing problems. Since the potential player base who would be willing to pay upfront for no gold rounds is smaller and consists of more players who actually spend and pay in the game, in turn the entry fee has to be higher to account for the higher average spendings that would be lost otherwise.
Of course there are also potential chances, which were mentioned in this thread a lot already. Certainly retention and word of mouth would be better. In the end we have to weigh both sides.
CrasianosBack to Money and Devs. I am on a good 6 core raid graphics PC with fibre connextion and since the mobile access became active i am experiencing a posativley ANNOYING FRAME LAG. Is this that the cause ? i hear from my coalition patrners that the mobile screen actions are in many cases too small to the point of being useless especially in a 500 game. Can Bytro not separate the mobile / PC versions to different games and servers ???? it may also seem that targets of opporunity wandering into range of ARTY and BG's are ignored, what is this a retrograde step or deliberate restriction.
I am asking freezy for a response or is he too lazy, oops sorry too busy. probably unpaid anyhow.
No, we won't separate desktop from mobile players. Many players actually play from both versions (desktop at home, mobile on the go), so we can't separate that. The cross-platform availability is also the reason why S1914 is still going strong. We rather want to improve the usability on mobile or desktop in problematic areas. Thanks for your feedback regarding that.
Btw. I dont look into this thread all the time, so please don't be offended if there is no timely response from me. I also have to say that it is not even my job to discuss this with you here and I am pretty much doing that in my spare time. I am also not the person who makes the decision which business model to use, that is pretty much a decision for the whole company, I am just discussing this here with you to give you more insights (these should be more regarded as personal than official company statements). In the end this thread was meant as a hub for the community to discuss this topic openly among themselves (with bytro reading and acknowledging the discussion).