Open Discussion Pertaining to Monetization Model of Supremacy 1914

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Greetings, everyone.

It is our firm belief that users should have the RIGHT to voice their concerns about the monetization model in Supremacy 1914.

In order to achieve increased transparency with YOU, I am delighted to announce that the company representatives have AGREED that users should have the RIGHT to voice constructive criticism against the monetization model, whether it be about HC ("High Command") or GM ("Goldmarks").

This leads to a number of concrete policies that must be followed as to ensure a civil discourse and though criticising the monetisation model is from this day forth permitted, it postulates that the following requirements are met:

  • Denunciation of GM use is not permitted.
  • No hateful speech against the company, the staff or other players.
  • The recognisable intention to discuss alternatives / provide solutions.


With this said, I must emphasise the following:

  • When you decide to discuss the monetization model of Supremacy 1914 in this thread, then it is important that you offer some kind of solution to what you are criticising. You must not criticise without providing a solution to the perceived problem.


  • We know that some of you are highly keen on having e.g. GM free games in exchange for an entry fee or even having a daily GM spending restriction. These are two solutions of out many that you can suggest or reject. Just remember that if you reject an idea, then you need to present something that you feel would be better.


  • Furthermore, it is important to remember that YOU are not here to publicly shame other players as that would be against the rules. With this said, we do not want to see you throwing names around, because that will be treated as blacklisting, which is not allowed.


  • Needless to say, this is a company and it must make money, so make sure your solution account for that in some way that YOU think would be reasonable for both players and the company.


We look forward to reading your comments.

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130 Replies

freezy

Hey, just wanted to chime in again to clear up some misconceptions. Our game is actually not for children. Our Terms of Service clearly state that you have to be 16 years old to play this game. Of course children can disregard that and still register and still spend, but then it is up to the parents to monitor that and to not hand their children their credit cards. That's the same everywhere in the internet. We definitely do not market the game to children, we have clearly defined audiences our marketing campaigns are running for. The spending playerbase is also mature, with a rather high average age. So we are totally unreliant on any child spending in this game, and we also don't want them to.


That is interesting! I honestly didn't know the cutoff age was 16 per ToS and not 13, but I mean you know as well as I, in fact you surely know better than I, what the spread looks like. As far as who's making the majority of purchases here I will not deny that I wonder how you could ever be so sure about that as it's not like you're actually checking someone's age before you sell them something (that's potentially addictive) but I will take you word here and I will say that's good on you and on us as a society.

It's also a little werid how the community is supposed to be moderated in a "family friendly" way then. The chat filter bans words like "bollocks". Who exactly are we worried we might offend there? Whatever. The ToS mandating 16 years of age is interesting to me.


Much, much more important I think is what I happened upon when looking that up:


Why on earth is there no english version of the ToS? You guys care about your product and then this? This partially paid service is advertised internationally but the only official documentation is in German? That's a massive, inexcusable, unprofessional oversight guys, seriously. How long has this game been running? Oh, what's that, eleven years? It is not any significant amount of work to translate that thing. Hell, I'll do it for five bucks.



The rest of your reply pretty much spams the "It works financially, we can't touch it" argument over and over again the way I see it. It's fine if you feel that way but I just don't get it. We're not talking about an overhaul here, a removal of the core features or a complete removal of GM. We're talking about possibly small, gradual, testable and undoable changes. Don't worry, I have absolutely understood that that doesn't matter to you at all, just not why.


And nemuritor... dead-on, man, thanks for that reply and the comparison with some other services. I'll be honest enough to tell you I couldn't be bothered to put them side-by-side comprehensively anymore as no amount of convincing will ever change anything here, clearly. But thanks for that post. Nice to see that kinda thought put in.

LostRealist

Why on earth is there no english version of the ToS? You guys care about your product and then this? This partially paid service is advertised internationally but the only official documentation is in German? That's a massive, inexcusable, unprofessional oversight guys, seriously. How long has this game been running? Oh, what's that, eleven years? It is not any significant amount of work to translate that thing. Hell, I'll do it for five bucks.

Everything is available in English



LostRealist

That is interesting! I honestly didn't know the cutoff age was 16 per ToS and not 13,

Not so long ago the cutoff age was 18

Nice. I went looking far and wide for it and couldn't find it. Eating my words as of right now.

nemuritor98

It is true that F2P style is the fastest growing business model in gaming, however there's a catch here, all F2P games that arised from nothing and that now are beasts are not only F2P but they actively avoided P2W, which is the reason this whole thread was created, F2P is not a problem, P2W is.

I was not talking only about the big mainstream titles. There is also alot of success and growth in the f2p market for companies and games where you can buy power, as the top mobile charts of the last years have shown. But not only there, also in the middle of the charts (top100) and below for example, which would be totally enough for our company size. You don't need to be at the top to have a sustainable business. It would be unrealistic for us to gun for the top spot immediately.

We are also not a PC only game, in fact the current playbase of S1914 has a majority playing on mobile, and mobile was what gave S1914 its second wind.

And another thing you have to realize, for most of the games you mentioned the stars basically aligned. They dropped at the right time. You have to have some luck to achieve that, success is not guaranteed. For those ~10 very successful games you listed probably 100 other games tried to do the same but failed. Quite the risk honestly.


You are right that the top mobile games where you can buy power (like Clash of Clans, Clash Royale) it is not as apparent since it is combined with a metagame. You basically spend in between matches to boost your account, but due to matchmaking you are soon matched again against equal players, so it appears fair. But that works well there because they have short 1on1 matches. We don't have a metagame yet and it would probably be the natural evolution of the business model. But it is harder to introduce here because game rounds last for weeks and months (=less opportunity to monetize between game rounds), rounds that can be played in parallel so you could level up after round A while you are still playing round B (matchmaking issue) and the rounds can be chosen freely and are filled with lots of players of different skill levels (matchmaking issue).


If you want to monetize with content & vanity instead of power, like league of legends does it, then you need big game teams constantly pushing out new content (e.g. new heroes or skins each week etc.). Our current offices wouldn't even support such team sizes. On the contrary a game which monetizes with power basically runs by itself and can be supported with small teams. So it is much better suited for smaller companies like us. If you monetize with content you need also need a much bigger community to buy that content, as the average revenue per user is much lower in such games. WW1 grand strategy is a niche however so it would be hard to attract the needed player base for that. Most of your example games are tailored to mainstream audiences with mainstream setting and mainstream gameplay, and work because of that scale. Our historic grand strategy genre can never ever be scaled to such a mainstream level, I hope you can agree on that.


You gave good examples of what would happen when a game that monetized with content now changes its monetization to monetize with power. It would indeed not make sense for them. But you did not give any example what would happen with games that currently monetize with power (--> a few pay big amounts) if they now suddenly changed to monetize with content (--> many pay small amounts). Players always assume that games would suddenly make more money if they get rid or pay for power mechanics and monetized via subscriptions or content. But that is super unrealistic. Their heavy spenders would suddenly spend a lot less, but they would not suddenly get enough additional spenders that did not spend yet. Their current playerbase, their current pay users, their current game team structure and their current marketing would still be tailored towards the old business model, so in reality they would suddenly lower their revenue and efficiency by alot. No business in the right mind would do that. They would have to change the gameplay, their team structures, their marketing and rebuild their community and attract the right users, basically making a new game out of it. If you are realistic you would see that there is a slim chance for it to work out with a mature game, and that it is better done with a fresh start (new game).


I would say with our current company structure and game portfolio we don't fulfill the criteria necessary to go into that direction right now. Probably even the current whole grand strategy genre of our games isnt the best fit for it. Of course that doesn't mean that we could not do it in the future, but it takes a lot of effort and also a lot of luck (a hit game cannot be planned, you have to land it at exactly the right time) to grow into such a state. And it is more likely to be done with a product that is designed for that, which S1914 was not. So if we ever go that route I think it is more likely to be done with a new product.


nemuritor98

I'll repeat what I said in the beggining, the problem is not about being FREE TO PLAY, is about being PAY TO WIN.

From an ethics and player perspective sure, from a business perspective its no problem. As I said the current model is successful and we are in a healthy spot as company. We do not struggle. We are currently growing our games more than we ever did in the past. Since we are not a company of 500 employees we also don't need to be at the top of the charts to sustain ourselves.


Currently there is no problem -> currently there is no need for a solution.


There could be a problem in the future if markets shift a lot, and it would certainly be wise to explore options in order to be prepared. But there are probably less risky ways of exploring such options than to change a working business model of a mature game.


nemuritor98

Your actual business model drains the players, and let me tell you, that is not good, in the long run, this business model will kill itself meanwhile League of Legends, Fortnite and all big and successful F2P MMO's won't get killed by their own business model but rather by their competition which sadly you don't have.


I don't see the risk in changing the business model if you are straight up running towards your own death.

That has to be super long run though, because as I said, currently S1914 has its most successful year since the launch 10 years ago (most active players, most revenue). Not many games live for 10 years, and even games like Fortnite still have to prove that they will live that long. Your doom and gloom simply does not match with our data and is all based on speculation.

Probably it is right that League of Legends and some others will outlast our games and still be played in 10 years from now. But that is ok honestly. Not many games can claim to be played for 20 years, probably only 0.0001% of games can claim that. Are all the other 99.9999% automatically doomed? I would say not. There is success to be found also below the top of the charts. And until a game hits the end of its lifecycle new games will be brought out.

Even with no direct competitor in the genre there is still a lot of competition in marketing, many companies bidding for the same placement spots, driving the marketing prices up over time. It is probably the biggest risk that we face as it means we have to stay lucrative enough.

Why there is in fact a big risk in changing the business model for an existing product, I have now explained in multiple posts. I hope you will understand it.


We will see what happens and the saying "never say never" applies. We don't claim to know everything or have the perfect solutions. But I think we can be agile enough to shift our focus if the need for that arises.


--------------


I don't have time anymore to discuss this topic with you all every week, but I hope I could give you some insights. In the end I just wanted to give you some honest takes and foster some realistic expectations of why it is unlikely that the current model of S1914 is changing in the near future. I hope you understand.

Looks like the topic hasn't been active for some time, however this is my take on the problem after running in a heavy spender in one match. First of all thanks for the explanation from the game designer, where the business model and justification for current monetization is explained. I clearly understand that the business is to make as much money out of the game as possible. Developer's observation that they are doing ok financially might not be because of good features in the game, but rather general trend in the market towards mobile gaming. Currently game developers use the strategy to have few big spenders that bring most of the revenue. The model is designed to exploit the willingness to win no matter the cost. This might look ok on the surface, however in longer run it makes the gaming experience worse for quite many moderate spenders, that churn and stop spending sooner or later. So my suggestion would be to improve the monetization strategy a bit with an aim to make the game better by focusing on increasing the number of moderate spenders. This would increase gaming experience a lot and would make income for the company higher. Few concrete proposals how to improve the gaming experience:

1. Raise prices for GM's.

2. No ability to instantly build a building or unit, just shorten the construction time with GMs by 25-50%

3. Daily CAP limit on GM spend.

4. An paid option to start the game with 1 - 1.5x to double army size (5-10 EUR per game). I think this feature would be a fair one and would bring substantial amount of revenue for game developer.

5. Disable the feature of destroying other player buildings / lowering morale with GM.


I strongly believe if implemented these changes would not only increase revenue for the company, but it would also lead to a much broader player base, better gaming experience, better reviews and even more users.

I say... is there any meaning in keeping this topic open?


The topic was opened at 2018 because it seemed Bytro was going to take steps at the medium term to solve the problem regarding unlimited Goldmarks spending, considering the perceived nocive effects for the player base.


Today, 5 years later, it's clear Bytro is not going to take any step to solve that issue, and this topic is just a placebo in the best case, and a drain of unusable ideas, in the worst. Both positions are, by all means, unconciliable and all things needed to be said, they were.


Maybe the only difference between 2018 and 2023 is that master spies discovering all the enemy armies now costs 8000 GM, a quantity that is still candymoney for a whale, anyway.


Greetings.

Demonaire
ES. EN & PT Game Operator

Bytro Labs | Supremacy 1914




b78//+


All the things you need to play this game can be found here, here and here.


Do you want to experience new ways to enjoy Supremacy 1914? Click here and here.


Have you problems with the game? Send a ticket.



The original post in the thread states that this is an avenue for discussing the business model, so that we don't get the usual derailing goldmark discussions spread in other threads. Usually those threads will get closed or users get warned for denunciation or derailing topics. So having this one shared avenue here where critique about the business model can be freely posted probably serves both sides better. It was not stated that this thread was created because the business model is supposed to change.


It is unlikely that the business model of S1914 will completely change for the standard games, for the reasons explained in my above post. When it comes to entirely new business models it is more likely that this will be explored in new games at some point in the future.

For S1914 itself I still see chances that experiments with limited gold use or gold entry fees may be done, but those would only be limited in scope probably (e.g. for tournaments or a monthly event) and not replace the standard public games. Also possible is that new monetization options may be added so that the monetization focus can be shifted a bit (e.g. skins, event units, metagame...).


Currently our Community Managers explore ideas for more competitive matches (in fact we already support the gold free community tournaments).

Thank you for the response. I checked financial statements of Bytro Labs available at https://www.bundesanzeiger.de/ . I have found quite detailed information for the year ended 31st of December 2021. Information for 2022 is not available yet and information for earlier years is not detailed to make any conclusions. My 2 cents on what I have seen, given that I have very limited information. Company's revenue correlates quite a lot with marketing expenses (Fremdleistungen). However it appears, that although the company has been growing its revenue quite well it has been unable to maintain the profitability due to high costs of marketing and profits are decreasing. Marketing expenses are required to attract new customers (players), however the inability to maintain profitability signals me that the company is experiencing quite high churn of existing customer base. To compensate for leaving customers company has to spend substantially for marketing. In my opinion the company could easily fix this by focusing on decreasing customer churn and increasing the lifetime value of each customer by optimizing gaming experience for a broad base of moderate spenders. I checked a number of forums and found out that heavy GM spending is among top complaints and one of the main reason players stop playing (you could make a much accurate survey based data on this). Somehow I think, that the customer base for this type of games is quite limited, therefore the strategy of totaly ingoring customer complaints about heavy GM spending is very shortsighted and eventually will lead to even lower profitability.

well, it's clear then:

not enough money is earned.

and this can only be compensated for by higher income:

1. more high command

2. more Goldmark purchases


who wants customers who bring in nothing?


so, more Goldmark features are needed

and more in-game-penalties for players which spend no money

LostRealist

That is interesting! I honestly didn't know the cutoff age was 16 per ToS and not 13, but I mean you know as well as I, in fact you surely know better than I, what the spread looks like. As far as who's making the majority of purchases here I will not deny that I wonder how you could ever be so sure about that as it's not like you're actually checking someone's age before you sell them something (that's potentially addictive) but I will take you word here and I will say that's good on you and on us as a society.

It's also a little werid how the community is supposed to be moderated in a "family friendly" way then. The chat filter bans words like "bollocks". Who exactly are we worried we might offend there? Whatever. The ToS mandating 16 years of age is interesting to me.


Much, much more important I think is what I happened upon when looking that up:


Why on earth is there no english version of the ToS? You guys care about your product and then this? This partially paid service is advertised internationally but the only official documentation is in German? That's a massive, inexcusable, unprofessional oversight guys, seriously. How long has this game been running? Oh, what's that, eleven years? It is not any significant amount of work to translate that thing. Hell, I'll do it for five bucks.



The rest of your reply pretty much spams the "It works financially, we can't touch it" argument over and over again the way I see it. It's fine if you feel that way but I just don't get it. We're not talking about an overhaul here, a removal of the core features or a complete removal of GM. We're talking about possibly small, gradual, testable and undoable changes. Don't worry, I have absolutely understood that that doesn't matter to you at all, just not why.


And nemuritor... dead-on, man, thanks for that reply and the comparison with some other services. I'll be honest enough to tell you I couldn't be bothered to put them side-by-side comprehensively anymore as no amount of convincing will ever change anything here, clearly. But thanks for that post. Nice to see that kinda thought put in.

I appreciate the in-depth analysis! The age cutoff being 16 is indeed intriguing, especially since many online platforms use 13 as the standard minimum.

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