Hello,
I take it this is your error message:
[/img]
This is a known issue and the devs have been informed and are working on resolving it as soon as possible.
28 Jan 2017, 19:10
An error occured
For the last couple of months I have been getting these, "An error occured" messages, but have not been paying much attention to them because they did not prevent me from playing. However, that has no changed as on the morning of January 28th, 2017 this message popped up again and is preventing anything from popping up, including my games. Everyone knows being inactive is the pathway to destruction so I hope there will be a solution soon. The error message is quite long, but the main point of it states," Cannot read property 'footer' of undefined. 
3 Replies
28 Jan 2017, 19:13
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TypeError: game.getGameId is not a function
at hup.model.games.MyGames.addGame (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:28402:15)
at hup.model.users.User.setUserGames (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29228:18)
at hup.model.users.User.onUserGamesLoaded (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29136:12)
at lzr.AjaxSetup.resolverCallback [as successCallback] (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30785:9)
at lzr.AjaxRequest.success (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30536:22)
at lzr.AjaxManager.onSuccess (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30628:19)
at i (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:27603)
at Object.fireWith [as resolveWith] (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:28369)
at A (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:13858)
at XMLHttpRequest. (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:16146)
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this.getInventory(...).getEndDate is not a function
TypeError: this.getInventory(...).getEndDate is not a function
at hup.model.users.User.isPremium (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29180:39)
at uber.ui.UserProfileWidget.render (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:39432:35)
at Subscriber.notify (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:331:7)
at Object.publish (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:405:33)
at hup.model.users.User.onDetailsLoaded (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29111:20)
at lzr.AjaxSetup.resolverCallback [as successCallback] (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30785:9)
at lzr.AjaxRequest.success (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30536:22)
at lzr.AjaxManager.onSuccess (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30628:19)
at i (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:27603)
at Object.fireWith [as resolveWith] (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:28369)
Details:
TypeError: this.getInventory(...).getEndDate is not a function
----
hup.user.getInventory(...).getAmount is not a function
TypeError: hup.user.getInventory(...).getAmount is not a function
at uber.ui.PremiumWidget.render (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:39520:96)
at Subscriber.notify (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:331:7)
at Object.publish (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:405:33)
at hup.model.users.User.onDetailsLoaded (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29111:20)
at lzr.AjaxSetup.resolverCallback [as successCallback] (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30785:9)
at lzr.AjaxRequest.success (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30536:22)
at lzr.AjaxManager.onSuccess (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30628:19)
at i (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:27603)
at Object.fireWith [as resolveWith] (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:28369)
at A (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:13858)
Details:
TypeError: hup.user.getInventory(...).getAmount is not a function
----
Cannot read property 'footer' of undefined
TypeError: Cannot read property 'footer' of undefined
at uber.ui.BottomBarWidget.onUserData (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:38976:23)
at Subscriber.notify (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:331:7)
at Object.publish (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:405:33)
at hup.model.users.User.onDetailsLoaded (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29111:20)
at lzr.AjaxSetup.resolverCallback [as successCallback] (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30785:9)
at lzr.AjaxRequest.success (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30536:22)
at lzr.AjaxManager.onSuccess (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30628:19)
at i (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:27603)
at Object.fireWith [as resolveWith] (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:28369)
at A (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:13858)
Details:
TypeError: Cannot read property 'footer' of undefined
----
TypeError: game.getGameId is not a function
at hup.model.games.MyGames.addGame (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:28402:15)
at hup.model.users.User.setUserGames (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29228:18)
at hup.model.users.User.onUserGamesLoaded (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:29136:12)
at lzr.AjaxSetup.resolverCallback [as successCallback] (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30785:9)
at lzr.AjaxRequest.success (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30536:22)
at lzr.AjaxManager.onSuccess (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30628:19)
at i (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:27603)
at Object.fireWith [as resolveWith] (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:28369)
at A (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:13858)
at XMLHttpRequest. (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:16146)
----
TypeError: this.provider.getName is not a function
at hup.ui.InGameAdsWidget.createAdSpace (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:41937:43)
at hup.ui.InGameAdsWidget.initializeAds (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:41931:12)
at hup.ui.InGameAdsWidget.onProviderFetched (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:41921:10)
at https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:31959:9
at lzr.AjaxSetup.resolverCallback [as successCallback] (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30785:9)
at lzr.AjaxRequest.success (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30536:22)
at lzr.AjaxManager.onSuccess (https://www.callofwar.com/wuber-dev/js/main-built-min.js?bust=1485622866:30628:19)
at i (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:27603)
at Object.fireWith [as resolveWith] (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:2:28369)
at A (https://www.callofwar.com/wuber-dev/js/external/jquery/jquery-3.1.0.min.js?bust=1485622866:4:13858)
28 Jan 2017, 19:30
i thought i was the only one.....
This player may have been reactivated in October 27th 2017
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