Black Screen

https://i.imgur.com/sizoR9y.png

Hello, dear Call Of War Support Team and Players.

What can I do? I can't play on old graphics, because the game becomes ugly.

I've played with modern graphics in last summer, but you made an update and everything went down

My browser supports WebGL

8 Replies

There are a few games currently that WebGL will give you the black screen. It is currently under investigation as it is only happening in a very few games, like one tenth of one percent of games are affected.

Currently the only option is to play with the standard grahpics, or archive that particular game and not play it.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

VorlonFCW wrote:

There are a few games currently that WebGL will give you the black screen. It is currently under investigation as it is only happening in a very few games, like one tenth of one percent of games are affected.

Currently the only option is to play with the standard grahpics, or archive that particular game and not play it.

no

with me it happens always

all games that I played after WebGL update gives me a black screen, when I scroll the size of map

https://imgur.com/a/J4kPlS6

everything is okay if camera is far from the map

but screen becomes black when it's near

Hmm, that is interesting. It is a little different than what we have seen from other reports.

I don't find any running games under the name Chiraqtev, can you tell me your game name and the game numbers that experience this issue please?

This would be easier to pass around internally if you create a bug report from within one of your games. Since I have already started with you please put "For VorlonFCW EN" in the subject line.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

VorlonFCW wrote:

Hmm, that is interesting. It is a little different than what we have seen from other reports.

I don't find any running games under the name Chiraqtev, can you tell me your game name and the game numbers that experience this issue please?

This would be easier to pass around internally if you create a bug report from within one of your games. Since I have already started with you please put "For VorlonFCW EN" in the subject line.

1. My game name is Ρ‡ΠΈΡ€Π°ΠΊΡ†Π΅Π²

2. Game id is 2694899

3. I don't know how to make a bug report from the game I play. Do you mean to start it via the main menu?

To send a bug report you have to click on the settings menu on the bottom right-hand corner (this is for PC only) then it'll show a list of options. Then you press the "ladybug" lookin' symbol to submit a bug report. More instructions will be showed there.

I sent

Hey guys logged into my account historical world war now it black screens me every time I open the app on my iPhone 7 and now can’t play any of my games can someone help me???

The first step is to clear your app cache if possible. If it doesn't work, try using the browser on your phone to access CoW, and see if you have the same problem. If you do (and even if you don't), submit a support ticket describing your issue.

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