Hello jenikok,
in case you think something went wrong with your Gold spendings please send us a support ticket, we will process it as soon as possible.
Thank you!
27 Oct 2016, 14:42
Buy / sell removes money but does not add the good
Game 1675121 - Egypt. I have bought goods for 40000, money is gone, goods were not added. It is not first time I have noticed such thing, but on second day it is quite a blow 
operation is not in the list of trades
3 Replies
30 Oct 2016, 21:23
Hello,
Thanks for the report.
Sasri is correct if this is a gold issue, But, to me this looks like you are saying the market took your cash and did not give you what you paid for. If this is the case this is a known issue currently been worked on by the game developers.
Sorry for the inconvenience caused and hope you continue to have fun.
All the best!
31 Oct 2016, 15:12
same thing just happened to me on 1663168 around 13:00 (think thats about 16:00 U.k. time) Bought 2x about 10k metal in total, only the 2nd time i noticed it took my monies but didnt give me my metal.
Give me a lever long enough and a fulcrum on which to place it, and I shall move the world.
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