me too - I can't joint the the doomsday event map
13 Aug 2019, 17:49
Can't join the doomsday event map
For some reason i can't join my doomsday event map for several hours now, getting the error message:
[code='An error occurred']Uncaught TypeError: Cannot read property 'getOption' of undefined Client Version: v562.b Web Api Version: 1001_dev
Please report this error and try again by reloading this page.
Error message (please include in the report
----
TypeError: Cannot read property 'getOption' of undefined
at hup.model.games.Game.confirmScenario (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:65:19501)
at Function.hup.model.games.Game.openGame (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:65:20820)
at HTMLDivElement. (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:262:285355)
at HTMLDivElement. (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:98:8179)
at HTMLDivElement.dispatch (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:39:37974)
at HTMLDivElement.m.handle (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:39:36004)[/code]
Or view them in "My Games" or "Archive" tab and got a different error message:
[code='An error occurred']Cannot read property 'canBeHighlighted' of undefined Client Version: v562.b Web Api Version: 1001_dev
Please report this error and try again by reloading this page.
Error message (please include in the report
----
Cannot read property 'canBeHighlighted' of undefined
TypeError: Cannot read property 'canBeHighlighted' of undefined
at hup.model.games.Game.isSpecialGame (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:65:25209)
at hup.model.games.Game. (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:63:1926)
at Object. (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:97:104060)
at https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:63:37108
at t.ui.UiHelper.render (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:63:40721)
at t.ui.UiHelper.renderHTMLElement (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:63:40546)
at Function.uber.utils.GameListHelper.insertGameTiles (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:83:18543)
at uber.ui.MyGamesDesktopView.afterViewUpdate (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:97:114341)
at uber.ui.MyGamesDesktopView.hup.ui.AbstractView.callAfterViewUpdate (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:97:81576)
at uber.ui.MyGamesDesktopView.hup.ui.AbstractView.update (https://www.callofwar.com/clients/ww2-uber/ww2-uber_dev/app.6edf04.js:97:81486)
Details:
TypeError: Cannot read property 'canBeHighlighted' of undefined[/code]
9 Replies
13 Aug 2019, 18:49
I also cannot enter my Doomsday event game.
13 Aug 2019, 19:42
Temporary solution, if you are also playing another game, you can use the browser url of that game and replace the game ID part of the url to access your game.
--
Trying to be helpful, If my answers are incorrect, please let me know and provide the right information.
I am not all serious, will tag along for a joke.
Delby
Moderator
EN Support Team | Bytro Labs Gmbh
Trying to be helpful, If my answers are incorrect, please let me know and provide the right information.
I am not all serious, will tag along for a joke.
Delby
Moderator
EN Support Team | Bytro Labs Gmbh
13 Aug 2019, 20:41
This is the correct workaround, but if the game menu only partially shows your games, you may not have your game number.Delby wrote:
Temporary solution, if you are also playing another game, you can use the browser url of that game and replace the game ID part of the url to access your game.
Options available to find game number:
- Check your browsing history, and open the games from there
- Check recently closed tabs
- Check the messages tab, and look for the "Game Starting" messages that Call of War sends
14 Aug 2019, 00:51
this is a known bug and the fix should be completed shortlyAK140 wrote:
For some reason i can't join my doomsday event map for several hours now, getting the error message:
14 Aug 2019, 06:02
As well as the Doomsday map I appear to be missing a beta Homefront game from my active games page.
14 Aug 2019, 06:13
Yes, not all games are loaded on your screen anymore, you must find them using one of the options I outlined above.pjrobbo wrote:
As well as the Doomsday map I appear to be missing a beta Homefront game from my active games page.
14 Aug 2019, 06:15
Update. I managed to find the beta Homefront game in the new games tab as it was only 4 day old. Joined from there, refreshed 'my games' and it reappeared.
14 Aug 2019, 14:03
This issue should be resolved at this point. If it continues for anyone please let us know.
War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<
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