Can't log in on my computer

Hello, I'm having trouble accessing my account from my computer. It works perfectly well on my phone but I can't access my account on my computer, it just reloads the page and I have to enter my info again. Can I have some help on that? thank you, my username is the same as my name on here.

6 Replies

Oh I was able to log in on my computer but now I can't, I have the password right, and my computer is a Google Chromebook if that helps

There have been some server issues, but this doesn't quite sound in line with that.

Have you tried the typical 'clear your cache' and all that?

If so, try using a different browser to see if you can narrow down the problem.

Edit: I don't know if Chromebooks even allow different browsers. Let me find mine and I'll try some troubleshooting to see if I have similar issues.

I have cleared my cache and all that before and I am unable to use a different browser on my Google Chromebook

It sounds like your browser is stuck in a loop.

Try using a private/incognito window and see if you can load the game through that. If you can, then clearing cache and browsing history should resolve the issue for the regular window.

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VorlonFCW
Retired from Bytro staff as of November 30, 2020.
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I know Vorlon showed up, but just so you don't think I forgot about you, I did find my Chromebook (and the charger, too!). I have the same problem. The page just enters into a loop. I don't know how to fix it; I didn't try Vorlon's answers, but I'm sure he can get you squared away.

Good luck.

I tried what Vorlon said and I think it is indeed a Chromebook thing after what you said.

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