For how long did you not even notice the outage?
I almost bought "gold" yesterday. However, today again you do your best to convince me that this game is not built and maintained on a professional level.
2 Jan 2016, 11:16
Locked
Downtime Jan 2
As of now, server is officially down. This post will be edited as new information comes along.
As of now, I can only tell you that it has just recently crashed (I was in game), and that the devs are being alerted of the problem.
We apologize for this inconvenience and staff will fix the issue as soon as humanly possible.
Devs have been working on the issue in the data center. The issue in the data center has been fixed. The servers now just need some time to boot back up.
Some games Are still not loading, Devs are still working on the servers. they will restore all games to the best of their ability. Thank you all for your patience. We are all very sorry for this inconvenience.
Free Time looks good on me
59 Replies
2 Jan 2016, 11:21
Devs have been working on the issue in the data center, and the issue has already been fixed. the servers now just need some time to boot back up. Thank you all for your patience.
Free Time looks good on me
2 Jan 2016, 11:24
Poop happens! I got up a hour early so I can set up my invasion to time it with having my ice cream later today. Guess I will have it now. 
2 Jan 2016, 11:29
Forum Gang Divine Entity
Taking over the Forum 1 post at a time.
2 Jan 2016, 11:29
I have no say in how any compensation is handled. the CM will decide on any compensation after the downed servers are handled.Rhinosaur0 wrote:
Does FREE gold come with this delay today?
Free Time looks good on me
2 Jan 2016, 11:39
OMG they rolled game back several days...making a bad situation worse!
2 Jan 2016, 11:50
Is that why my game on day 3 still won't load?
2 Jan 2016, 11:57
Some games Are still not loading, yes. Devs are still working on the servers. they will restore all games to the best of their ability. We are all very sorry for this inconvenience.
Free Time looks good on me
2 Jan 2016, 11:59
No they didn't...Dont Ban me Bro wrote:
OMG they rolled game back several days...making a bad situation worse!
2 Jan 2016, 12:09
One of my games shows the map like it was a full week ago. It is seriously messed up and others are complaning about odd issues.~Azazel~ wrote:
No they didn't...Dont Ban me Bro wrote:
OMG they rolled game back several days...making a bad situation worse!
2 Jan 2016, 12:12
Just take a little time to iron out some of the creases caused by the most recent failure. The crash might have caused some corrupted or lost data, so I suppose it's possible in some cases they'd have rolled back because there was no other choice.Dont Ban me Bro wrote:
One of my games shows the map like it was a full week ago. It is seriously messed up and others are complaning about odd issues.~Azazel~ wrote:
No they didn't...Dont Ban me Bro wrote:
OMG they rolled game back several days...making a bad situation worse!
2 Jan 2016, 12:31
You can't just rollback a game like this an entire week after gold/time/energy has been spent/lost and won't be reimbursed. There are also too many events that have occurred or players that have been destroyed. You can't give vanquished players another chance...you would penalize the victor and change the entire politics of the game. The best option is to just force retire the game and payout gold based on VP before the crash. I gained almost 1000 VP in a week and it would be impossible to duplicate (surprise attacks, defenders expecting attacks, etc.).~Azazel~ wrote:
Just take a little time to iron out some of the creases caused by the most recent failure. The crash might have caused some corrupted or lost data, so I suppose it's possible in some cases they'd have rolled back because there was no other choice.Dont Ban me Bro wrote:
One of my games shows the map like it was a full week ago. It is seriously messed up and others are complaning about odd issues.~Azazel~ wrote:
No they didn't...Dont Ban me Bro wrote:
OMG they rolled game back several days...making a bad situation worse!
2 Jan 2016, 12:40
I get it. I do. But there could be a thousand reasons as to why it was done, and it could potentially just be temporary whilst they resolve another issue.
2 Jan 2016, 17:32
First time I came on this am noticed game has crashed. Now I hit play game and I'm in a new game. No sign of old game. Having just recently joined I spent a fair amount of time and some money....Now game just disappears...can't say it encourages me to spend any more....kind of feel cheated really. I tried the support thing but I don't know if it sent anything or not. Will give them a little more time to sort out, but if not going to cut and run.
2 Jan 2016, 18:21
I am ok with those crashes tbh.
My hope is we do receive some gold/premium for that.
I understand all of those that r mad, still is it that bad?
2 Jan 2016, 18:55
5K gold is an insult to normal or hardcore players that spend tons of time and real money on the game. Crashes are bad but not pausing/freezing troop movements during downtime is unaccpetable. Even worse is a glitch rollback going back about a week in time wasting even more time/energy/gold. Casual players will get frustrated and leave while the hardcore guy will have less people in their matches which in turn makes the game game less fun...see the big picture? I already see 100 man maps down to 30-40 players after only a few days.RasHerbs wrote:
I am ok with those crashes tbh.My hope is we do receive some gold/premium for that.
I understand all of those that r mad, still is it that bad?
2 Jan 2016, 19:37
Is this about the fourth time in just over one month....
Luckily I do not spend real money on this game.... and it is just a game....
Due to work I only have the odd time to be on it but weekend daytimes is one of those times... last downtime if only for a few hours on the sunday still cost me almost 2 days of away time from the game...
Love the game and certainly not having a go but the outages and no stoppage during outage is seriously offputting.. xzx
2 Jan 2016, 20:03
Bytro, look, I'm sorry. Last time this happened I was on your side. But this is one time too many...
The past is a foreign country.
2 Jan 2016, 20:54
Dont Ban me Bro wrote:
5K gold is an insult to normal or hardcore players that spend tons of time and real money on the game. Crashes are bad but not pausing/freezing troop movements during downtime is unaccpetable. Even worse is a glitch rollback going back about a week in time wasting even more time/energy/gold. Casual players will get frustrated and leave while the hardcore guy will have less people in their matches which in turn makes the game game less fun...see the big picture? I already see 100 man maps down to 30-40 players after only a few days.
Ahem, Hardcore players don't use gold 
2 Jan 2016, 21:00
Aha! So it is all your fault!RasHerbs wrote:
i use to do that every crash..
This thread is locked. No new replies can be posted.
