Dont Ban me Bro wrote:
OMG they rolled game back several days...making a bad situation worse!
As of now, server is officially down. This post will be edited as new information comes along.
As of now, I can only tell you that it has just recently crashed (I was in game), and that the devs are being alerted of the problem.
We apologize for this inconvenience and staff will fix the issue as soon as humanly possible.
Devs have been working on the issue in the data center. The issue in the data center has been fixed. The servers now just need some time to boot back up.
Some games Are still not loading, Devs are still working on the servers. they will restore all games to the best of their ability. Thank you all for your patience. We are all very sorry for this inconvenience.

Dont Ban me Bro wrote:
OMG they rolled game back several days...making a bad situation worse!
i have no roll back in my games.
PPL leave the maps after first few days.
And Hey, Look at the tons of ppl playin cow, and those That wont spend even 1 euro in a month make game like that.
In real life less than 1% of ppl have more than 50% of all World Wide stuff.
Think about that.
Always that same threat. So constructive.hreiss wrote:
but if not going to cut and run.
Either you love strategy games (real strategy games, that is) or you don't and are just as happy in a flawlessly run chinese-money-pit where you can buy... correction...MUST buy victory.
If you, however, belong to the first mentioned, please tell me which game is better than this in terms of real strategy, real F2P etc.
I rather sacrifice a bit of game time (most often easily compensated by some of my half-skilled game play), than the character of the game.
Byto rules in most aspects that matter to me, when judging a game and publisher.
And yes, their servers are less than mediocre.
And when you have a real issue? It is always resolved by the CM (except 1 time, some 3 years ago in s1914, which still pisses me off
)
Oh, BTW, I completely missed there was an outage. Was on before and probably came back after... (oh darn'd, shouldn't have said that; now I won't get my coveted 5k gold compensation...)
+
Salute to Oso/Crew for immediately notifying the community and clearly explaining the situation and following up with info. Well handled and a large improvement compared to the other occurrence.
One step forward at the time 
_Pontus_
I don't know Byto or any Chinese Game Publishers. I usually, buy the games that I play. This is the First RTS type game I have played on-line. And the game I had been playing for quite sometime not only crashed, but completely disappeared.
I tried to submit a support ticket, but you really can't tell if it went anywhere, so as for your experience with CM's in this game, that has not been mine.
As for forums, I don't really like even typing on them...was hoping my game might get recovered was enjoying it. So I meant what I said isn't a threat is a fact...will go back to bought and paid for games that I already play. Instead of using that money to support the habits of unfriendly people like you.
Well said...Pontus is a fanboy and broken record about those Chinese games...he never mentions one specfically. The moderators telling us that servers are down is not an accomplishment...we already knew that. My rollback game is a lost cause...I know the devs won't/can't fix it.hreiss wrote:
_Pontus_I don't know Byto or any Chinese Game Publishers. I usually, buy the games that I play. This is the First RTS type game I have played on-line. And the game I had been playing for quite sometime not only crashed, but completely disappeared.
I tried to submit a support ticket, but you really can't tell if it went anywhere, so as for your experience with CM's in this game, that has not been mine.
As for forums, I don't really like even typing on them...was hoping my game might get recovered was enjoying it. So I meant what I said isn't a threat is a fact...will go back to bought and paid for games that I already play. Instead of using that money to support the habits of unfriendly people like you.
aaaaaand it's down again
Glad to see that i am not the only one
Huge battles in progress? Too bad. It's time for the semi-weekly downtime session.
Nice work.
Its not down.... im sitting in it. [watching chat]
it was laggy for a few mins there and map launching got stuck. but the servers are up.
FM Dan, when will we be told if rollbacked games can be fixed or not? I had my best game going (over 2000 VP) and the match is now set back one full week. All the players still active plan to give up on COW because our game was very entertaining but now, the wind is knocked out of everyone's sails. Every hour that passes with no resolution seems to mean it is a lost cause and we will just get 20 cents worth of gold again.Field Marshal Dan wrote:
Its not down.... im sitting in it. [watching chat]it was laggy for a few mins there and map launching got stuck. but the servers are up.
I dont have information about that for you Im afraid .. I suggest you make a support ticket if you havent already.Dont Ban me Bro wrote:
FM Dan, when will we be told if rollbacked games can be fixed or not?
Also, did you make a second account just to post this Question ?!? 
[please delete it because owning more than one account is a rule break in itself]
Well, some of your mods use the ban hammer instead of answering questions. Any constructive critism or negativety is seen as an attack and censorship results. Fanboys attack other players and are given a pass. So, as a PAYING customer, this was my ONLY means to ask for and possibly receive ANY customer service.Field Marshal Dan wrote:
I dont have information about that for you Im afraid .. I suggest make a support ticket if you havent already.Also did you make a second account just to post this Question ?!? :ODont Ban me Bro wrote:
FM Dan, when will we be told if rollbacked games can be fixed or not?[please delete it because owning more than one account is a rule break in itself]
To answer your question, I did submit a ticket as soon as the servers were working (12 hours ago?) as did most of the other players on that map. As expected there has been...No response, No ETA, No fix, No communication. When the company offers no offical comment on existing problems, the forums are the only place customers receive ANY response.
I just checked again. No maps are loading for me. Maybe it's punishment.
https://gyazo.com/461554249751c940f3937e12c1391538LiveBaitNinja wrote:
I just checked again. No maps are loading for me. Maybe it's punishment.
I hit my test map a few mins after* you posted.
Sorry to say its just you in this instance
servers are up
This sucks, I have 352 of the 364 points needed to end the game and I was hoping to drop the other 12 points tonight so I could be done.
On one of my maps I was down to squatter dude with one province due to backing the wrong empire in a large war. Now I've got 70% of my territories back. It's not a straight reset as my resources and units are..... different.
Weird.
It's called an unscheduled rollback...your game and some others went back to last saved backup which appears to be one full week ago. Research is still on schedule but map/buildings/unit status is from 7 days in the past...does that sound accurate? The other players in your game are probably very unhappy right now.xswazse12 wrote:
On one of my maps I was down to squatter dude with one province due to backing the wrong empire in a large war. Now I've got 70% of my territories back. It's not a straight reset as my resources and units are..... different.Weird.
Be sure to submit a bug report but I'm guessing it will be at least Monday before something happens.
this thread is no longer on topic. and the servers are up.
Please submit a report if you have a map issue/problem.
CLOSED