Everything disappearing

its your browser. the problem only occurs on safari

no i was on mobile

Did I understand it correctly? You start producing and it doesn't show as it's producing but actually is?

If so I started to experience it a LOT lately too, with buildings and I have everything up to date.

When I'm on desktop I build things but it doesn't show up as it's building but the tab doesn't allow me to build anything either because there is already something being built. Then I close and enter the map again and it shows up.

But on mobile this makes me unable to build or produce anything for one province and happens per 4-5 maps. The province doesn't show up as building/producing anything when I restart the game either.

Edit: Android.

Nn gg wrote:

no i was on mobile

Submit a bug report if you haven't done so already. Click the gear in the bottom of the screen, click the little buggy icon.

eruth wrote:

Submit a bug report if you haven't done so already. Click the gear in the bottom of the screen, click the little buggy icon.

In cases where your browser does not show you the most up to date information the first step is to reload the page.

in cases where your browser frequently fails to update your browser may be holding too much information in the cache. Close the game, clear the browser cache for all time, then close and restart the browser.

In many cases a browser will not update the game while minimized or working in the background, so if you switch to another tab and back you can expect these issues with certain browsers. You may have better luck with an alternate browser.

VorlonFCW wrote:

In cases where your browser does not show you the most up to date information the first step is to reload the page.

in cases where your browser frequently fails to update your browser may be holding too much information in the cache. Close the game, clear the browser cache for all time, then close and restart the browser.

In many cases a browser will not update the game while minimized or working in the background, so if you switch to another tab and back you can expect these issues with certain browsers. You may have better luck with an alternate browser.

When I build stuff all the icons were not there. There is no cache on mobile and no reload too.

RiverWolf74 wrote:

Nn gg wrote:

no i was on mobile

then you should have a province tab

Nn gg wrote:

RiverWolf74 wrote:

Nn gg wrote:

no i was on mobile

then you should have a province tab

I meant I was on mobile, had the province tab, but no icon in the production store/when I tap on my unit...

VorlonFCW wrote:

In many cases a browser will not update the game while minimized or working in the background, so if you switch to another tab and back you can expect these issues with certain browsers.

h4zel wrote:

VorlonFCW wrote:

In many cases a browser will not update the game while minimized or working in the background, so if you switch to another tab and back you can expect these issues with certain browsers.

I will consider this on desktop but what about mobile? Some provinces are stuck without the ability to produce or build anything for days.

VorlonFCW wrote:

h4zel wrote:

VorlonFCW wrote:

In many cases a browser will not update the game while minimized or working in the background, so if you switch to another tab and back you can expect these issues with certain browsers.

I will consider this on desktop but what about mobile? Some provinces are stuck without the ability to produce or build anything for days.

Are you using our app or a browser on your mobile?

should I try re-installing?

It’s fine now I think my wifi was almost dead that day

With the app there can be items that fail to update when the connection is poor, particularly when changing between WiFi locations or between WiFi and cellular service. You may need to force the app to close by swiping it off your screen or however your device handles that, and starting it again. This should synch your device with the server.

VorlonFCW wrote:

With the app there can be items that fail to update when the connection is poor, particularly when changing between WiFi locations or between WiFi and cellular service. You may need to force the app to close by swiping it off your screen or however your device handles that, and starting it again. This should synch your device with the server.