For those who cannot enter their games

Hello everyone, if you can't enter your game, please do not make a new thread but reply to this one with one post with this following steps.

1. Game ID

2. Is this happening to all your game or not, aslo is it FP or not

3. Provide a screenshot(Screenshots help us a lot to understand and if there's an error devs would like to see it)

My Regards
Mathex319
EN community
Senior Game Operator

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137 Replies

thanks I forwarded it. Don't know if they can be repaired though :/

@freezy

Game 1959045 (May PL) is not loading for me.

Other games are loading fine on both my WinBox and my MacLand machines.

I would appreciate it if this were treated with the highest possible priority.

Thanks

endless loading screen 1948115

i also tried to enter and start new games and a new tab would come up and instead of taking me to the game it takes me back to callofwar from page instesd

F. Marion wrote:

@freezy

Game 1959045 (May PL) is not loading for me.

Other games are loading fine on both my WinBox and my MacLand machines.

I would appreciate it if this were treated with the highest possible priority.

Thanks

Just checked, your account can enter it, therefore the game isn't broken. if it doesnt work for you, please clear your browser cache or try another browser.

jironfield wrote:

endless loading screen 1948115
Cannot confirm, your account can enter that map. Try clearing the cache or another browser to see if that works. Also please refresh multiple times, but first wait 30s, sometimes the connection is just slow. If there was a problem with the game you would get an error message.

Xditsme wrote:

This game isn't working: https://www.callofwar.com/play.php?uid=7061837&gameID=1926447 (1926447)

Friends can't lode in as well

I am only a few hours away from the required victory points to win, so this is an annoyance

Also this game is working and you actually won already and achieved first place, so the game was ended now :)

The other games that were reported before: 1964634 and 1964539 sadly could not be restored and had to be ended, sorry.

@freezy

I was told by a few others in the game that they also were dealing with "loading" screens for several hours around the time I was.

We all appear to be back in the game however it obviously does not make it easy to participate in an active game with events like this.

Thanks for checking. Hopefully whatever is causing this is identified and corrected.

F. Marion wrote:

@freezy

I was told by a few others in the game that they also were dealing with "loading" screens for several hours around the time I was.

We all appear to be back in the game however it obviously does not make it easy to participate in an active game with events like this.

Thanks for checking. Hopefully whatever is causing this is identified and corrected.

Please check the news about server movement. We hope we finish the move soon and that those problems will be a thing of the past.

Game 1980648 and 1982413

Goes back to menu other games, five of them works perfectly

Yours Auzzi71

I am also unable to enter game 1980648, with the same problem of the link just going back to the main menu.

I have tried it in both firefox and chrome and cleared the cache of both, all failures.

Those games are all the new map which is going to be released today, you will probably be able to join it after the update today.

Game ID 1978612

Error states the game is unavailable or is missing.

I've tried with both Edge and Chrome (new Chrome, so no cache to clear)

I checked it, map is available and can be opened with your account, can you please try again?

If it does not work, please clear your browser cache or try it in another browser.

Let me know if that helped.

Game ID: 1988374

Username: Lukenick

It's the second one today I tried to enter (America 1942: Homefront - 50 players).

I tried clearing my cache, and it didn't help me at all, it just sends me back to the home screen. Also, on my games list, it doesn't have a picture of the map.

"Know your enemy and know yourself and you can fight a hundred battles without disaster." ~ Sun Tzu, The Art of War
"War does not determine who is right - only who is left."

The map was sadly not fully release, it should be working now!

Today I am unable to load any of my 4 games. It just spends a long time on the loading page and then comes up with an error box saying there was a problem.

One of my games affected is 1985736

Understand IT problems can happen but this is like the 3rd time something like this has happened since ive been playing this game. You spend days upon days playing the game only to then lose it all due to an IT error.

I used to purchase gold but have since stopped as I can't spend money on a game that fails.

I have two games that are endless on load screen

1 988 968 and 1 984 170.

Both were fine few hours ago.

i cannot login into this match 1989350 and either in the other match that i have. I tried to login with chrome from the PC and from my mobile device.

the first screenshot is the match 1980633 ( this page remain for 10 minutes after crash)

the second one is the login at 1989350 502 bad Gateway.

Please tell the guys in the data center to stop tripping over the ethernet cables.

Hi. I haven't been able to log into games 1,920,050 or 1,899,747 for two days now. Does this mean AI is going to take over my games ?

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