For those who cannot enter their games

Hello everyone, if you can't enter your game, please do not make a new thread but reply to this one with one post with this following steps.

1. Game ID

2. Is this happening to all your game or not, aslo is it FP or not

3. Provide a screenshot(Screenshots help us a lot to understand and if there's an error devs would like to see it)

My Regards
Mathex319
EN community
Senior Game Operator

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137 Replies

My games wont load leither: 1966344 and 1992793.

It just jumps back to the list with games.

welsh dragon1 wrote:

If it not sorted soon i suggest they compensate players for the inconvenience caused
Yeah, that or at least roll back the game timers to when this all started happening.

It would appear the servers are down...

But yeah, it redirects back to the home page. This is for both current games(1993997 and 1994070), and a new one I just joined. Did the server crash...? Or did Tuesday come early?

Not all the servers,it seems to be only certain locations.

Other regions can log in and play. Check with friends in different locations/regions to confirm.

now it just will not load -Game#1973972

s Connolly wrote:

Not all the servers,it seems to be only certain locations.

Other regions can log in and play. Check with friends in different locations/regions to confirm.

... I don't have friends in a lot of different regions... But still, even so, the network should still be able to open up the games by rerouting to another server, unless the server hosting said game is down. Which currently seems to be in the majority, English speaking wise/NA/EU region(.. Which I think is the largest player base, excluding like RU? Probably wrong and remembering a different game, but still).

Edit: Ayyy.... As I made this comment, servers are now back up? At least to some degree.

my two of my three games are back working.

Update: third game finally loaded, just took ages.

Well, none of mine are loading, still. Maybe some servers are back up, but not all of them.

Hi guys, sorry for the issue, but all games should be working again.

If someone still can't enter, let me know!

the whole page is not loading....im playing on android as Aiden Williams

Deedle wrote:

the whole page is not loading....im playing on android as Aiden Williams
No reason to double post a screenshot that we all have on our computers.

1. 2,176,319

2. my only game

3. only says bade gateway

freezy wrote:

Hi guys, sorry for the issue, but all games should be working again.

If someone still can't enter, let me know!

well, with all due respect obviously the servers are not back up........

Deedle wrote:

freezy wrote:

Hi guys, sorry for the issue, but all games should be working again.

If someone still can't enter, let me know!

well, with all due respect obviously the servers are not back up........
You really need to read dates...that post was from May 30th.

All games and all servers are down. The problem is known and the technician try to solve this...

Any ETA?

On the bright side, if resource generation is unaffected I should be able to repair a couple factories when it's back up. :)

Yeah i have the same problem. all other games are fine but i havent been able to join game 4,880,283 it just keeps loading. doesnt get past that screen. cannot send a screenie. doesnt allow me, file too large

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