Game wont load on steam

Getting this error on steam, Will work fine on other platforms

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Hey, it seems your steam is trying to load the old client (the popup has the old look), which we exchanged in the CoW2.0 update. That's why its not working properly. Can you restart the application and steam and try again? Please report back if it then still shows you the popup exactly like in the screenshot you posted.

Yes still happening used to work also tried to update it. something has happened. Deleted removed from steam library still happens. before this i switched to mobile after that didn't work.

ok thanks. can you please also post your username?

and if you have it, also the last game ID you played.

Your welcome.

ID #5904240

user name - Yeomanwardens

Rooklet wrote:

Your welcome.

ID #5904240

user name - Yeomanwardens

Thanks. I forwarded the info.

I saw your account is in more matches. Does the problem occur in all of them or only in the one with ID 5904240?

I cant load any game in steam will not load, also posted in discussion tab of steam apparently others with same issue. Call of war not loading on steam.

On mobile works fine and thru website works fine. Just steam has issues. only annoying for me for steam achievements and i like to see that play time rise my quirks

We found out that the issue occurs because you play on both mobile and steam, it will get fixed soon I hope.

@freezy all working on steam now thank you

freezy wrote:

We found out that the issue occurs because you play on both mobile and steam, it will get fixed soon I hope.
IS that why my cell cannot connect to my pc account?

I even tried using steam on my cell no go, it creates a new account.

another phantom player on a map lol

right now 8/31/20 i can not get on at all to play my 3 games from 0745 to now and still waiting and I only use my lap top

Moss20 wrote:

IS that why my cell cannot connect to my pc account?I even tried using steam on my cell no go, it creates a new account.

another phantom player on a map lol

It seems you just accidentally created a new account. After installing the app you have to click on the smaller "login" button and then enter your account credentials of your old account to login.

Just re-install the app.

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