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Help! My Account has been Banned?

Greetings Generals,

If you find that your game account is banned this means it has been banned by the Call of War Support team.

The reason for your ban can come for many different reasons but most commonly it is down to the following;

  1. You were sent a warning by the support team about Multi accounts and refused to reply.
  2. You were asked by the support team to submit 3 new username choices as your current name violated our game rules and/or Terms of Service.
Note: When it is one of the above reasons, you are given plenty of notice and no reply within 3 days (72hrs) will lead to your account been banned.

  • You have been rude/insulting towards members of the support team. This will usually come after you have been given a warning not to insult support and to be respectful/polite.
  • You have cheated in our game a rule we take seriously and you have been banned without warning.
In any of these cases account bans are preventable. But if you find yourself banned please reply to this thread and we will look into this for you, and if you were unfairly banned you wull be unbanned and if you were fairly banned, we will inform you of reason.

Once you reply here you will be sent a Forum Conversation as soon as is possible dealing with your issue, which can be resolved

Note: Ignorance is no excuse you get mail sent to your game account and a message is also sent to your registered email address. It is then in your own interest to reply to that mail as soon as you get it and NOT ignore the support team.

Your CoW Support team!

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290 Replies

Try playing via the games tab.

Already tried and nothing,from start of playing (registration) i have only can access my game through a Play Now button.

I am starting to thing this is an issue for developer and i will wait for some time for issue to be solved :(

Please tell about my problem so speaking to ,, higher distance " in chain of administration

To be honest I am at home because of corona as all other also have stitches so this game would be really nice to play in this time it relax me ....

I truly appreciate Your Help. 5 stars for quick response

DoctorDR1 wrote:

I would submit a support ticket: callofwar.com/index.php?id=279
It is done Let's see can someone find time to fix this.

If not I will be forced to start building and conquering provinces from beginning.

Once again Big thanks ! You were very helpful !!

gembird83 wrote:

DoctorDR1 wrote:

I would submit a support ticket: callofwar.com/index.php?id=279
It is done Let's see can someone find time to fix this.

If not I will be forced to start building and conquering provinces from beginning.

Once again Big thanks ! You were very helpful !!

Thank you for including screenshots which give me clues to your problem.

Your prior game has probably ended.

Games are a multiplayer real time game. Even while you are absent the other players and computer players will continue to play the game and attempt to win. It is highly likely that another player won the map during your 26 day absence.

Equally likely is that the game was completely abandoned by all players. Games with zero activity for 14 days are closed.

in either case, after you have not shown activity for 2 days you are declared inactive and the computer AI manages your country. Even after a week your country would be hardly recognizable with the computer developing their own units and buildings.

So to summarize: you will need to start a new map. In general maps last approximately 30 days, so by being inactive for nearly that time your map would be over anyway.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

You need to create another game the past one has ended. Just go to games and join a new game.

I got temp banned on the chat and now whenever I log in, it redirects to https://www.callofwar.com/index.php?id=279

It was a good era as a Republic we landed. But then the Russian's land was narrow for him. Ai-ui-ai-jaa, ti-ral-lal-laa, but then, the Russian's land was too narrow for him. Ai-ui-ai-jaa, ti-ral-lal-laa, but then, the Russian's land was too narrow for him. Then the Red Army came like rags, and accompanied by a mendel was a political print. Ai-ui-ai-jaa, ti-ral-lal-laa, and accompanied by a mendel was a political print. Ai-ui-ai-jaa, ti-ral-lal-laa
-Untsakad, Politruk

@iNot_here , you have to file a support ticket and the staff will carefully look at it.

Ciro702
Moderator
EN Community Support | Bytro Labs Gmbh


Any problems or bugs found? Submit a ticket here! :P
"Having an army is good. Having the insight of an enemy's is better"

Dr. Leipreachán wrote:

humsan
* human

i believe

One day there will be no more wars

Hello, I got banned from game 3372640 for having two accounts. I believe this is because I attacked Persia with little troops and all of his were in one province. In the newspaper he said that anyone can invade him because he joined the wrong game. I then attacked him and got banned from the game a couple days later. I did get warnings but I could only see half of it because the rest of it wasn't showing.

Sikcana wrote:

Hello, I got banned from game 3372640 for having two accounts. I believe this is because I attacked Persia with little troops and all of his were in one province. In the newspaper he said that anyone can invade him because he joined the wrong game. I then attacked him and got banned from the game a couple days later. I did get warnings but I could only see half of it because the rest of it wasn't showing.

Uncontested takeover is a form of resource pushing and is prohibited by the terms of service.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

Hi

I have been removed from some games for PUSHING , i explained i was not doing this in an reply to the notice i got. My game name is the same as my name on here. i guess what i am asking is how long does it take for a reply ? and i also get the warning #2 of 2 pop up . i have 2 kids and a wife that like to play this game and they are all on the same connection also at times the kids more often get hit with in the 1st day or 2 and get board so they stack and run around kill what they can, but they give me there resources, now i have to admit i did not read the rules on PUSHING and can see how this has happend to my account.

My account has also been banned for no apparent reason, please help! Account name - EasyEi8ht

"Your name is unknown, your deed is immortal"

hello im here because i was permanently chat banned because of multi account

(Christofher2000 or ChristofherFG2000 i forgot) and i told them in global that i USED to multi account because i was doing some research while it was the year 2019 the year i joined and made accounts for different reasons until i graduated to high school which i dont remember them anymore. Just by saying i had 2 accounts they just straight up banned me with no reason nor warning i ask some of them to unban me and they simply said your not allowed to have 2 accounts and i have simply 1 cause i forgot the others so can i be unbanned because it happened only last year and i want to continue playing this game and make new friends but i cant do that if i cant talk to them plus i have an alliance which i cant talk due to being chat banned

Account i want unbanned:ChristofherFG1

Reason:im innocent and not guilty cause i was 13-14 while doing this plus i had a couple of friends to so it kinda counts as multi account but not cause different games and i dont think i read the rules correctly when it was 2019 which i read all rules and now next time i know not to do this again

Final words: have a good day and dont get yourself banned like i did i just wanted to tell the truth because the truth is better than telling lies which got me punished but should be back to normal soon after i get myself unbanned of course

I don't think they could unban you. You might have to talk to them and get one/both of your account deleted for you to be back. Also, you are 2019 when you have multiple accounts and you said you graduated high school and is 13-14 years old at the same time. :( It is procedure to delete anyone that says they have 2 accounts. Good luck having your account back.

Greetings,

Having multiple accounts is a serious offense and requires no warning. Please reach out to the SMODs @Stormbringer50 or @byzantion1683 via PM or forum conversation.

Kind Regards,

If you find that you are receiving a notification that your account is banned, this means that you've either breached one of our Posting rules or there is a non-compliant activity as per our Trust and Safety rules relating to your account.

I was recently banned from chat because my name is fist of Stalin and I didn’t know it was bad but I can’t figure out how to get unbanned and change my name

You will have received a message in your CoW inbox detailing the steps you must take to be unbanned.

Uh, I just wanna remind that if you ban a player in forums, they can't see their conversations...

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