iPhone app won’t load

Hi

my game, while loading, flickers, followed by an error message.

“Game could not be loaded please try again later..”

and

“Action could not be processed by server..”

I am using the iPhone App, same error when trying to load the game on safari browser. I have deleted and reinstalled the app and that does not work either.

thank you in advance.

john

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11 Replies

Hello!

Are you by any chance using iOS 14?

Hey,

I am using iso 14

(Edit: I started a new account and it works fine, however I would still like my old account, it’s progressed and also has gold purchases)

i have the same problem. also using iphone with ios 14

Can both of you submit a bug report including your iPhone type, iOS, and whether it works on both the app and the mobile browser?

Hey, sure, no problem. Where shall I submit this too?

i have submittet my report now

Also submitted mine

This issue is being investigated. I don’t believe this is specific to iOS 14 at this time. Seems to be specific to a very few games.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

Hey Vorlon. You probably here this all the time, people moaning about gold etc when things go wrong.

but in all fairness, I spend approx £70 on gold and invested that into the games o was playing. They are most certainly AI or defeated rounds now. For example I had a round where I was playing the speed event. I bought the top tier gold bundle and rushed like 30+ planes, then the game stopped working.

what will happen next in relation to the gold?

I certainly would like to return to my account and continue playing, I had been playing for almost 3 weeks.

Claims such as this are handled on a case by case basis. Yours is a very unique case. Please make your request known to the person handling your ticket.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

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