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Loss of Interceptors

Greetings Game Moderators,

In game 3,125,191 a 100 Player World Map, I had 20 Level 4 Interceptors split into three air squadrons, (41st with 6, 66th with 7 & 67th with 7). I had them patrolling over my air space against Saskatchewan’s patrolling pattern of two squadrons consisting of 1 Level 3 Interceptor at 20% Health and 4 Level 3 Interceptors and 2 Level 4 Tactical Bombers at 65% health. My three Squadrons were at 94% Health. When his 14thTactical Bomber Wing completed its patrol, I lost all of my Interceptors. All three were destroyed in an instant. His 14th Tactical Bomber Wing did not lose anything including health and strength.

2:14 am The 41st Fighter Squadron (South Africa) lost: 6 Interceptor

2:14 am The 66th Fighter Squadron (South Africa) lost: 7 Interceptor

2:14 am The 67th Fighter Squadron (South Africa) lost: 7 Interceptor

It should be known that I had better health and almost 5 times the strength combined. Even separately, any of those three squadrons had almost double the strength. I also checked his kills from those two air squadrons and it did not show any more kills than they had from before. In other words, it was like my Interceptors had just vanished into the mysterious COW Triangle with the only record being that of what was published in the World Herald. Figuring this was some sort of a bug, I sent in a report. Here is the response I received from tsigmon73, a Senior Moderator for Call of War.

“Hello General cdub,

Thank you for your message. This is a known issue and we are already working on fixing it. Unfortunately I won’t be able to inform you personally when it will be fixed but you can be sure that we are trying to resolve this as fast as possible. Please excuse the inconvenience and thank you for your patience.

Should you have any other issues please don’t hesitate to contact us.

Kind regards,

Senior Moderator Call of War | Game Operator”

Bytro Labs GmbH

Zirkusweg 2

20359 Hamburg

Germany

http://www.bytro.com

Amtsgericht Hamburg, HRB 118884

USt. ID.: DE263701383

Geschäftsführer: Tobias Kringe, Christopher Lörken

That is it? Hmmm, let me paraphrase it for you in my own words.

{Hello General cdub,

Yes, we are aware of this issue and it is a known bug. While you should not have lost all of your interceptors and most likely destroyed his air units with ease, you are just tough out of luck! While we are working on it, I can’t tell you when this bug will be fixed and if you don’t like it, too bad. Find a way to work around it in your current game.

If you have any other issues, please don’t hesitate to contact us, (not that it will do any good as you can see with my response).

Kind regards,

COW Senior Moderator

PS: If this had happened to one of us moderators or players in our own alliance within a game, we would have found a way to fix it or compensate the player.}

I share that above statement with humorous sarcasm but in the end, his response while kind and respectful is still unacceptable by any standard.

I am requesting someone with a bit more concern for us players to address this issue.

With all due respect,

General cdub

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69 Replies

8 May 2020, 00:52

Mr Cdub,

The length of your posts necessitates a lengthy reply. Please read my previous posts carefully and take note of the time and date of each post.

Let me make this simple:

Randomness in battle is a guaranteed part of every single battle.

Currently there is a bug that causes this randomness to be rather lopsided or extreme when dealing with planes. This is not only with interceptors and it is not only with plane vs plane combat.

The prior game update was expected to normalize these combat results. It did not.

The search for the cause of these occasionally extreme combat ticks is still continuing.

And finally: nobody will be receiving free planes.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<
9 May 2020, 18:33

OK, I've got limited experience in CoW, but, maybe, the opposing player spends hours upon hours with eagle-eyes glued on his aircraft strength after every 15m tick of patrol, and he just keeps re-buffing them with gold to keep them alive?...

(Just an innocent newbie question.)

But words are things, and a small drop of ink,
Falling like dew, upon a thought, produces
That which makes thousands, perhaps millions, think.
- Lord Byron
9 May 2020, 22:02

I group one stack of 18 interceptors and 12 bombers patroling over one stack 5 tanks, one AA level one and 15 SP arty, I lost 1 interceptor and 2 bombers in one tick, how is this possible ? They made mistake about gold and they repaired it in one day, but bugs like air combat and carriers last for a while.... Priorities ....

"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
10 May 2020, 18:05 (edited)

VorlonFCW wrote:

And finally: nobody will be receiving free planes.
for all due respect, thats bold

do you want to lose players playing this game?

so its not fair if due on your part an achievement bug in your game gives out free gold for players who then use it, thats not fair for other players,

but if again on your end a bug causes players to lose planes like candy, you wont give them back what was lost? how is that fair for those players?

(i also lost 3 fighter planes just by launching it from my carrier, no enemy in sight, just whoosh disappeared all of them in an instant)

no free planes, no free gold, no players

edit: btw i very rarely use gold, the above sentence seemed i wanted gold but actually not

i understand you are just communicating what the company told you to

didnt mean to offend you in any way

Have a nice day

10 May 2020, 18:29

Marching in Place wrote:

OK, I've got limited experience in CoW, but, maybe, the opposing player spends hours upon hours with eagle-eyes glued on his aircraft strength after every 15m tick of patrol, and he just keeps re-buffing them with gold to keep them alive?...

(Just an innocent newbie question.)

NO! If your stack's strength is twice their hit points they are done. Finished. Over. You need lightning speed to heal your stuff before they die and even if you have the speed then the game mechanisms won't allow that.
11 May 2020, 20:52

Will you let us know when the air bug is fixed please? I lost 2 stacks of 5 interceptors at the same time and would love to know when the aliens will stop taking my versions of Flight 19 :thumbup:

13 May 2020, 23:10 (edited)

I lost 5 interceptors level 7 from a stack of 5 interceptors and 5 bombers level 4 , in one moment they were there, next gone. I was in patrol in area and there was nothing, I pulled my planes back and they did not return. It is sad in news that 5 interceptor lost, destroyed by tactical bomber wings I did not see the opposite planes at all, I know he has stacks of 5 5 and I previously attacked airport with rocket, airport is damage but planes were not there. Sometimes some units can not be seen, but to kill 5 interceptors in one shot. It is one more bug.. I am just thinking to stop playing this game again, maybe one day you will fix bugs. It is unplayable right now, so many bugs.

"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
13 May 2020, 23:36

One more question, when you gave gold by mistake, you repaired it and took away in one day, because that is fair play, but when someone loose planes by bug you will not give it back to him, so is it fair?

"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
13 May 2020, 23:43

I too have lost planes, ten to be exact, but I reported it and moved on .... so

14 May 2020, 00:01

Yeah, I am just wasting time, I wanted to help make this game better, let programmers and moderators know about bugs, but hey they can`t fix it. So i will move on too. Just i will give bad marks where ever I see commercial of this game. It is annoying to play game full of bugs.

"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
14 May 2020, 00:08

If you got a few hours of fun out of it, it was worth playing. Consider it getting a flat tire on a car. You fix it and keep driving.

14 May 2020, 00:28

Actually game is boring, and with this bugs it is annoying. You sad it right, like flat tire :)

"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
14 May 2020, 14:23

developers are already fixing this problem, there are many reports of it.

14 May 2020, 15:16

Anytime you release an update there is the potential to break other things, having said that developers have to go thru 1000's of lines of code to fix what happened after they figure what broke and that takes time. I personally have lost several stacks of planes due to this bug, however there is no way possible to replace units for millions of players its just not possible. We all deal with this bug its not an isolated instance for just several players it affects everyone in the game. For a game that costs you absolutely nothing to play I think you can have some patients while we figure this issue out.

tsigmon73
EN Senior Moderator
EN Support Team | Bytro Labs Gmbh
14 May 2020, 15:32

tsigmon73 wrote:

Anytime you release an update there is the potential to break other things, having said that developers have to go thru 1000's of lines of code to fix what happened after they figure what broke and that takes time. I personally have lost several stacks of planes due to this bug, however there is no way possible to replace units for millions of players its just not possible. We all deal with this bug its not an isolated instance for just several players it affects everyone in the game. For a game that costs you absolutely nothing to play I think you can have some patients while we figure this issue out.
Hey I never noticed you before. Are you new moderator here?
14 May 2020, 15:38

He has been a mod for a few months now he is a bit more active on discord and on call of war chat so now he's not new.

14 May 2020, 18:04

blue44elephant wrote:

tsigmon73 wrote:

Anytime you release an update there is the potential to break other things, having said that developers have to go thru 1000's of lines of code to fix what happened after they figure what broke and that takes time. I personally have lost several stacks of planes due to this bug, however there is no way possible to replace units for millions of players its just not possible. We all deal with this bug its not an isolated instance for just several players it affects everyone in the game. For a game that costs you absolutely nothing to play I think you can have some patients while we figure this issue out.
Hey I never noticed you before. Are you new moderator here?
I would say solve it before you don't have a million player to deal with...:(

revengegirl wrote:

He has been a mod for a few months now he is a bit more active on discord and on call of war chat so now he's not new.
Yes, because not all mods are active in the forums.
14 May 2020, 18:28

tsigmon73 wrote:

Anytime you release an update there is the potential to break other things, having said that developers have to go thru 1000's of lines of code to fix what happened after they figure what broke and that takes time. I personally have lost several stacks of planes due to this bug, however there is no way possible to replace units for millions of players its just not possible. We all deal with this bug its not an isolated instance for just several players it affects everyone in the game. For a game that costs you absolutely nothing to play I think you can have some patients while we figure this issue out.
I understand that, but you have frontline pioneers for testing, but it seems that you did not tested your updates. Bugs are here for a while, and there are more and more of them. I do not pay for this game, but some people do. If I payed something I would demand for refund. You had issue with gold, but you repaired it in a few hours, lets say in one day. But gameplay bugs are here for weeks and they are not fixed yet. That tells me a lot about your priorities. I made a pause for several months,returned to see changes and most of them favors gold users, it looks like you became greedy. Maybe you have millions people played this game, but 80% of them gave up, every map I enter many players go inactive. It can tell you a lot about their opinion of game.
"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
14 May 2020, 18:40

Ryan04px2025 wrote:

blue44elephant wrote:

tsigmon73 wrote:

Anytime you release an update there is the potential to break other things, having said that developers have to go thru 1000's of lines of code to fix what happened after they figure what broke and that takes time. I personally have lost several stacks of planes due to this bug, however there is no way possible to replace units for millions of players its just not possible. We all deal with this bug its not an isolated instance for just several players it affects everyone in the game. For a game that costs you absolutely nothing to play I think you can have some patients while we figure this issue out.
Hey I never noticed you before. Are you new moderator here?
I would say solve it before you don't have a million player to deal with...:(

revengegirl wrote:

He has been a mod for a few months now he is a bit more active on discord and on call of war chat so now he's not new.
Yes, because not all mods are active in the forums.
I am aware not all mods are active on the forums that's why i plan on being a mod to get some of the mods a break while i deal with the players in chat, discord and on the forums.

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