Map not moving, provinces not clickable

30 Mar 2021, 19:04

Hello,

from monday ab 11 pm i can not play this game.

After update it worked, but as said, at 11 pm not more.

Tried 3 browser in both modes: desktop and mobile:

Opera: Map moveable, and zoomable, but cant click on provinces and units.

No connection to server, missing several icons .

Chrome: and CM Browser:

map zoomable but cant move it. Buttons there, but no right (provinces) panel.

Connection seems to be there cuz im able to research. Cant click on provinces and units.

In all 3 browsers chat works.

Sent a message to support, but received no answer and no ticket nr. So i dont even know they got it.

gameID: 3841960

Player: joe4135

prefered mode: desktop with low graphics

Platform: Tv box with android 8.1

Only positive i see on that update: zooming works better.

Bad: the look of map is horrible now. Why do i need to see that every city is worth 10 points?

resource icons in provinces unreadable SMALL

Edit: symptoms in part like left mouse button disabled in game. But mouse works fine at all.

6 Replies

30 Mar 2021, 22:00 (edited)

Just got answer RMQ-685690 from support team:

"Thank you for your message.

Today's update removed canvas graphics from the game. Canvas has not received updates for over a year, and it came time to phase it out. If your map is not loading because your device cannot handle the enhanced WebGL graphics, please switch to Low Graphics Mode, designed especially with this in mind. If you wish for each country to have its own color, you can disable the relations view in settings. On PC clear cache on browser and when on Mobile force close the app or restart the device. The not being able to load game has been fixed so hopefully you can get into game easier.

Should you have any other questions, please don't hesitate to contact us.

Kind regards

WheelyBrian

Call of War | Game Operator

https://wiki.callofwar.com/wiki/Main_Page..."

-----------------------------------------------------------------------------------

My comment :

-disabled relations and got some colors back ok

-checked on 3 browsers whether game runs better:

Opera: now i can click on units and buildings, but context menu (bottom window)is missing icons for units&buidings like move, attack,unit description/strengh, building icons.... As soon as i try to move a unit i lose connection and so i cant move it. Construction is also not possible. Province list on right is there as previous and saw no missing icons in it. Setting list missing several icons.

cleared cache on Chrome and CM Browser and checked again: No change, symptoms same as previous.

-Yes im running on low graphic option. Did so on past 2 weeks.

-No, i dont use app, never did.

-Im not on PC, im on mobile device playing via Browser

Edit: i go sleep now, will be back tomorrow 4pm ard.

1 Apr 2021, 10:16 (edited)

problems as described in post 2 still persists. Game unplayable for me. Are y going to fix that or not? Elseway game over for me. Wld appreciate an answer. tx

Further info on WebGL test if helpful:

Edit: wanted to copy in browserleaks WebGL test outcome, but seems not possible...***

In short: Major Performance Caveat False

Spoiler

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.162 Safari/537.36 OPR/57.2.2830.52651

User-Agent

WebGL Support Detection

This browser supports WebGL	✔True
This browser supports WebGL 2	✔True (88 of 88 new functions implemented)

EXT_color_buffer_floatEXT_float_blendWEBGL_compressed_texture_astcWEBGL_compressed_texture_etcWEBGL_compressed_texture_etc1WEBGL_lose_contextWEBGL_debug_renderer_infoWEBGL_debug_shaders

Components:

Supported Context Name(s)	webgl2, webgl, experimental-webgl
GL Version	WebGL 2.0 (OpenGL ES 3.0 Chromium)
Shading Language Version	WebGL GLSL ES 3.00 (OpenGL ES GLSL ES 3.0 Chromium)
Vendor	WebKit
Renderer	WebKit WebGL
Antialiasing	True
ANGLE	False
Major Performance Caveat	False
Unmasked Vendor	!ARM
Unmasked Renderer	!Mali-G31
WebGL Report Hash	2112E03177E60ECCCE27AFD659C4221D
WebGL Image Hash	A70A4675CCEA5A98DDE2517A40C04CE4
WebGL Image
Max Vertex Attributes	16
Max Vertex Uniform Vectors	1024
Max Vertex Texture Image Units	16
Max Varying Vectors	15
Best Float Precision	[-2127, 2127] (23)
Max Vertex Uniform Components:	4096
Max Vertex Uniform Blocks:	12
Max Vertex Output Components:	64
Max Varying Components:	60
Max Interleaved Components:	64
Max Separate Attribs:	4
Max Separate Components:	4
Aliased Line Width Range	[1, 4095.9375]
Aliased Point Size Range	[1, 1024]
Max Fragment Uniform Vectors	1024
Max Texture Image Units	16
Float/Int Precision:	highp/highp
Best Float Precision	[-2127, 2127] (23)
Max Fragment Uniform Components:	4096
Max Fragment Uniform Blocks:	12
Max Fragment Input Components:	60
Min Program Texel Offset:	-8
Max Program Texel Offset:	7
Max Draw Buffers:	4
Max Color Attachments:	4
Max Samples:	16
RGBA Bits	[8, 8, 8, 8]
Depth / Stencil Bits:	[24, 8]
Max Render Buffer Size	8192
Max Viewport Dimensions	[8192, 8192]
Max Texture Size	4096
Max Cube Map Texture Size	4096
Max Combined Texture Image Units	96
Max Anisotropy	n/a
Max 3D Texture Size:	4096
Max Array Texture Layers:	256
Max Texture LOD Bias:	256
Max Uniform Buffer Bindings:	72
Max Uniform Block Size:	16384
Uniform Buffer Offset Alignment:	16
Max Combined Uniform Blocks:	72
Max Combined Vertex Uniform	53248
Max Combined Fragment Uniform	53248

2 Apr 2021, 22:30

Todays quiz: where are my units? XD

Thats BS.

Cant play for 4 days.

Nothin fixed.

No proper response.

bye

3 Apr 2021, 01:21

A lot of people have reported not being able to enter/stuck in loading screen/game unplayable. I don't know if the devs are working on this or not.

"A single death is a tragedy; a million deaths is a statistic." - Joseph Stalin
Found a bug or need help? Send a ticket here!

8 Apr 2021, 16:14

Knock knock! Does this game have a owner or developer? Someone at home there??

Im waiting already my 10th day for fixing that buggy mess!

Or do i have to pay you for a factual answer?

8 Apr 2021, 18:18

joe4135 wrote:
Knock knock! Does this game have a owner or developer? Someone at home there??
Im waiting already my 10th day for fixing that buggy mess!
Or do i have to pay you for a factual answer?

6 Replies

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