What do you mean by white screening if possible could you get a picture of it?
I think I know what you are talking about but want to be sure before responding further.
20 Nov 2018, 14:10
Map portion of games white screening
Map portion of games are white screening frequently after latest update.
Tried clearing cache. Hasn't helped.
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14 Replies
21 Nov 2018, 05:28
21 Nov 2018, 16:07
Ok, that wasn't what I was thinking at all. Does this happen in all games or just some?
Have you tried changing back to the old render?
https://gyazo.com/dfc93ceeeb05c525c11481881287968c
The above link is a gif of how to do it, you may have to click on the block icon twice to get it to load in to regular render.
22 Nov 2018, 02:41
It happens in all games. Using desktop, Chrome browser. I will try that to see if it makes a difference.
22 Nov 2018, 15:27
Does it happen in both regular and WebGL renders?
Do you have the most up to date chrome browser installed?
22 Nov 2018, 15:49
Updating your graphics driver may also help. 
22 Nov 2018, 21:25
Only with WebGl so farPrinceofHonor wrote:
Does it happen in both regular and WebGL renders?Do you have the most up to date chrome browser installed?
Yes,latest version of chrome.
22 Nov 2018, 21:40
Computer says it has the latest graphics driver.Sasri wrote:
Updating your graphics driver may also help.
23 Nov 2018, 00:01
Happened again with two games with WeGL. Didn't happen with the two games with old renderer.
23 Nov 2018, 08:32
Could you tell us your sprecs of your PC? And do you have several games open when it crashes or just one?
23 Nov 2018, 16:20
I also get white screening on my iPhone and iPad in all my games. Works ok on a pc but with my two apple peoducts the game will open and then seemingly crash and restart. Very annoying as you don’t have time to do anything!
23 Nov 2018, 16:21
I also have to ask here are you using the browser or the app? The app is the more save way to play the game, because we can prevent your device to use the new renderer if it is not optimized for it.Gods_Gift wrote:
I also get white screening on my iPhone and iPad in all my games. Works ok on a pc but with my two apple peoducts the game will open and then seemingly crash and restart. Very annoying as you don’t have time to do anything!
23 Nov 2018, 17:04
Win 10 64-bit. Intel Core i5-6400 CPU@2.70 GHz; 8 GB RAMSasri wrote:
Could you tell us your sprecs of your PC? And do you have several games open when it crashes or just one?
Up to 4 games open with old render: no white screens
Two games open with new render, both white screen
24 Nov 2018, 15:14
Hello, if you could submit a ticket in those two games as we were able to resolve one issue of this by refreshing the server ingame.
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