seems like a support issue to me. better write a bug-ticket. the forums will probably not be able to help here with tips and tricks
26 Dec 2015, 18:06
Marketplace Bug
I just bought 1,799 Goods for my game it took the cash out but hasn't delivered the goods to my inventory. I don't have buildings or units in que on HC, so I don't know what happened unless another player bought the goods at the same time. Needless to say, I am out 11,514 game money for the transaction. Any suggestions?
Game 1,323,861
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