My map does not load properly

Beyers · 2016-04-16T14:18:50.000Z

Hello generals: I have a weird bug of some sort that causes that I cannot see mapdetails, and the terrain is all covered in grey. Hopefully the image adjunct gives the idea what I mean. What could cause this and how could I fix this?

16 Apr 2016, 14:24

Hello!

This is a bug known by developers.

You have other captures?

Number of this game?

"I came, I saw, I conquered" Written in a report to Rome 47 B.C., after conquering Pharnaces at Zela in Asia Minor in just five days; as quoted in Life of Caesar by Plutarch; reported to have been inscribed on one of the decorated wagons in the Pontic triumph, in Lives of the Twelve Caesars, Julius, by Suetonius.
"Alea iacta est" Gaius Julius Caesar.

16 Apr 2016, 14:39

Hi,

I do not have other captures; (I assume you mean screenshots? English being not my first language)

Somewhat calming to know this is a known bug by devs.

However I can provide you the gamenumber: 1446607.

16 Apr 2016, 14:58

Beyers wrote:
Hi,
I do not have other captures; (I assume you mean screenshots? English being not my first language)
Somewhat calming to know this is a known bug by devs.
However I can provide you the gamenumber: 1446607.

Hello, thanks for the information. The error will be solved.

"I came, I saw, I conquered" Written in a report to Rome 47 B.C., after conquering Pharnaces at Zela in Asia Minor in just five days; as quoted in Life of Caesar by Plutarch; reported to have been inscribed on one of the decorated wagons in the Pontic triumph, in Lives of the Twelve Caesars, Julius, by Suetonius.
"Alea iacta est" Gaius Julius Caesar.

16 Apr 2016, 15:00

In the meantime try changing your browser, and see if the issue changes.

Warriorbulldog
COW Team
(GO) Game Operator
I am proud to be an american, you should be proud to!
https://www.youtube.com/watch?v=tpH5L8zCtSk

16 Apr 2016, 15:00

Maximilien wrote:
Beyers wrote:
Hi,
I do not have other captures; (I assume you mean screenshots? English being not my first language)
Somewhat calming to know this is a known bug by devs.
However I can provide you the gamenumber: 1446607.
Hello, thanks for the information. The error will be solved.

Good ol' Max, always working to fix the sicheashun!

16 Apr 2016, 15:08

hi,

in the meantime I switched PC, turns out I do not have this problem on another PC, but I do have the same problem on my laptop. God above this is weird and annoying.

16 Apr 2016, 15:10

purplepizza117 wrote:
Good ol' Max, always working to fix the sicheashun!

Sure!

"I came, I saw, I conquered" Written in a report to Rome 47 B.C., after conquering Pharnaces at Zela in Asia Minor in just five days; as quoted in Life of Caesar by Plutarch; reported to have been inscribed on one of the decorated wagons in the Pontic triumph, in Lives of the Twelve Caesars, Julius, by Suetonius.
"Alea iacta est" Gaius Julius Caesar.

16 Apr 2016, 16:53

Hello Beyers

Thank you for your report.

This is a known issue and is currently being worked on by the developers.

We would recommend to use firefox until this issue is fixed by the game developers.

We apologize for any inconvenience caused by this issue.

18 Apr 2016, 16:13

Another option is to disable hardware acceleration in the Chrome settings (or for advanced users, just disable the 2D Canvas).

Or use another browser. It only happens in Chrome in combination with certain graphics cards.

The bug is beyond our control, but the Chrome dev team is aware of it and will hopefully fix it in the future.

18 Apr 2016, 16:45

freezy wrote:
Another option is to disable hardware acceleration in the Chrome settings (or for advanced users, just disable the 2D Canvas).
Or use another browser. It only happens in Chrome in combination with certain graphics cards.
The bug is beyond our control, but the Chrome dev team is aware of it and will hopefully fix it in the future.

Good information.

"I came, I saw, I conquered" Written in a report to Rome 47 B.C., after conquering Pharnaces at Zela in Asia Minor in just five days; as quoted in Life of Caesar by Plutarch; reported to have been inscribed on one of the decorated wagons in the Pontic triumph, in Lives of the Twelve Caesars, Julius, by Suetonius.
"Alea iacta est" Gaius Julius Caesar.

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