You can contact @Sir McSquiggles who is the CC or @Sasri who is the CMBone2Part wrote:
After reporting the (BUG?) that charged double and better of resources for Factories, Troops & Resources, 72 hours was the waiting period. A reimbursement is and was necessary and yet nothing to no avail is granted.I was given 2,000 in gold yet that is not nearly what I have lost. And it is not that I am ungrateful but it is not nearly anywhere near fair!
What is the process to elevate the Integrity of the management of this game? It may be a game yet it is also a business as you are accepting money from us players and also paying those of the staff.
Make good on the players losses is what a reputable Business (Should) do!
It is all about the Ethics as well.
Reimbursements Needed!
After reporting the (BUG?) that charged double and better of resources for Factories, Troops & Resources, 72 hours was the waiting period. A reimbursement is and was necessary and yet nothing to no avail is granted.
I was given 2,000 in gold yet that is not nearly what I have lost. And it is not that I am ungrateful but it is not nearly anywhere near fair!
What is the process to elevate the Integrity of the management of this game? It may be a game yet it is also a business as you are accepting money from us players and also paying those of the staff.
Make good on the players losses is what a reputable Business (Should) do!
It is all about the Ethics as well. 
5 Replies
I reported an issue via a bug report for a Frontline Pioneer 1 vs 1 game that I won almost 2 weeks ago, about not being awarded my Gold winnings as I won the game and I haven't heard anything.
BUT, I reported a bug that had been previously reported in FP games(the scroll bar issue), and in the Notifications, it got an immediate response to not report that any longer.
GO Figure!?!?!?!
Brian
Hello,
sadly we can't answer to bugreports from the frontline pioneer games that's why we mostly update the notification feature, and you don't receive goldpayouts for the 1on1 map.
@Bone2Part i answered to your ticket on the 6th of December and explained the issue you described, I would recommend to answer to support tickets instead of the forum because it gets more clear what exactly you are talking about. 
There is no gold payout for 1on1 map. The map description also says so.SGTBLT wrote:
I reported an issue via a bug report for a Frontline Pioneer 1 vs 1 game that I won almost 2 weeks ago, about not being awarded my Gold winnings as I won the game and I haven't heard anything.
And btw, you shouldn't regard FP games as a way to win gold but rather as a test environment where bugs happen frequently. Playing FP games therefore is primarily for testing bugs.
Yes, Sasri mentioned that.
I did not notice it said no payout.
Thanks,
Brian
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