Reimbursements Needed!

After reporting the (BUG?) that charged double and better of resources for Factories, Troops & Resources, 72 hours was the waiting period. A reimbursement is and was necessary and yet nothing to no avail is granted.

I was given 2,000 in gold yet that is not nearly what I have lost. And it is not that I am ungrateful but it is not nearly anywhere near fair!

What is the process to elevate the Integrity of the management of this game? It may be a game yet it is also a business as you are accepting money from us players and also paying those of the staff.

Make good on the players losses is what a reputable Business (Should) do!

It is all about the Ethics as well. :wallbash

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Bone2Part wrote:

After reporting the (BUG?) that charged double and better of resources for Factories, Troops & Resources, 72 hours was the waiting period. A reimbursement is and was necessary and yet nothing to no avail is granted.

I was given 2,000 in gold yet that is not nearly what I have lost. And it is not that I am ungrateful but it is not nearly anywhere near fair!

What is the process to elevate the Integrity of the management of this game? It may be a game yet it is also a business as you are accepting money from us players and also paying those of the staff.

Make good on the players losses is what a reputable Business (Should) do!

It is all about the Ethics as well. :wallbash

You can contact @Sir McSquiggles who is the CC or @Sasri who is the CM

I reported an issue via a bug report for a Frontline Pioneer 1 vs 1 game that I won almost 2 weeks ago, about not being awarded my Gold winnings as I won the game and I haven't heard anything.

BUT, I reported a bug that had been previously reported in FP games(the scroll bar issue), and in the Notifications, it got an immediate response to not report that any longer.

GO Figure!?!?!?! :rolleyes:

Brian

Hello,

sadly we can't answer to bugreports from the frontline pioneer games that's why we mostly update the notification feature, and you don't receive goldpayouts for the 1on1 map.

@Bone2Part i answered to your ticket on the 6th of December and explained the issue you described, I would recommend to answer to support tickets instead of the forum because it gets more clear what exactly you are talking about. (:

SGTBLT wrote:

I reported an issue via a bug report for a Frontline Pioneer 1 vs 1 game that I won almost 2 weeks ago, about not being awarded my Gold winnings as I won the game and I haven't heard anything.
There is no gold payout for 1on1 map. The map description also says so.

And btw, you shouldn't regard FP games as a way to win gold but rather as a test environment where bugs happen frequently. Playing FP games therefore is primarily for testing bugs.

Yes, Sasri mentioned that.

I did not notice it said no payout.

Thanks,

Brian

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