Server Issues Thread 27/12/2015: Fixed

The issue has been found to be with the launching of the games, so for the moment it is advisable NOT to close open games, as you may not be able to reopen them.

The Moderator team has contacted and informed the Devs of this issue

Edit Kalantigos: This post will be edited first to keep you as up to date as possible.

Edit Kalantigos: Chat ingame is working, but issuing orders causes a reload cycle that doesn't finish.

Edit Kalantigos: Games are now working

Kalantigos
Master Chief Petty Officer.
Game Moderator
EN Community Support
Bytro Labs | Call of War

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19 Replies

Now you tell me... LOL

Killings my business, and business is good!

When I lived in Germany and at this time of night...you wouldn't want me touching a server! The beer there is the best!!

off topic...sorry

General George S. Patton
Commanding

We are finding the error in map launching [if you have your map open in another tab KEEP it open!]

... and once again to inform all.

The Developers have been alerted.

Field Marshal Dan
Former Call of War Game Operator & staff trainer 2015-17
Community Coordinator @ New World Empires
EN Community Support | Bytro Labs

Yeah, why don't we play some Jenga. Crashes would be somehow expected. And less common :)

Stay on topic please

I have maps launching now .... other staff are testing with me.

Field Marshal Dan
Former Call of War Game Operator & staff trainer 2015-17
Community Coordinator @ New World Empires
EN Community Support | Bytro Labs

Everything will return to normal.


"I came, I saw, I conquered" Written in a report to Rome 47 B.C., after conquering Pharnaces at Zela in Asia Minor in just five days; as quoted in Life of Caesar by Plutarch; reported to have been inscribed on one of the decorated wagons in the Pontic triumph, in Lives of the Twelve Caesars, Julius, by Suetonius.
"Alea iacta est" Gaius Julius Caesar.

ALL OF MY GAMES ARE NOW LETTING ME IN! 8o 8o 8o hope you guys can get back in too!!

Any idea on the progress made to fix this problem. Just got home from work and I have some rampaging to commence!

All of my maps just came up!!

General George S. Patton
Commanding

the temporary problem with map launching has been fixed.

it is being watched very closely and this topic will be used if the issue reoccurs tonight.

Field Marshal Dan
Former Call of War Game Operator & staff trainer 2015-17
Community Coordinator @ New World Empires
EN Community Support | Bytro Labs

seams to be back up

what was the issue?

and for the newer players

I have been playing this game a rather long time I guess

there was a power outage in the city they host from a few weeks ago

and then this kind of server crash

has just happened a few times in the last month

other than that hasnt happened that much

yea its annoying and yep I lost a lot, but it is being worked on, and well as far as I know its cos of the large additions

dont worry will get better :)


If Socialists understood Economics, they wouldn't be socialists
-Friedrich von Haye

good job devs, at least you did it quite fast this time :D

It is back up but now ALL my intel of enemy troops has disappeared...that stuff which I spent money on about 1 hour ago.

Why is it gone? Surely the loading issue shouldn't change things like that.

This game is still new and very complicated. I can't imagine the number of database transactions that occur in an hour! Consider yourself a beta player, the company is rewarding us (no matter the amount) for our inconvenience and nothing more. I am happy we get something.

There is no need to be critical here, the company does want to succeed so it can only get better!

General George S. Patton
Commanding

XJWinner wrote:

It is back up but now ALL my intel of enemy troops has disappeared...that stuff which I spent money on about 1 hour ago.

Why is it gone? Surely the loading issue shouldn't change things like that.

Did you make your spy purchases before daychange? Because every day the intelligence reports will reset to reflect the new day's information
Kalantigos
Master Chief Petty Officer.
Game Moderator
EN Community Support
Bytro Labs | Call of War

thanks for quick fix,

i have idea, what about adding 1 non gold game or something? i know its not profitable but less people would complain about wasted gold

XJWinner wrote:

It is back up but now ALL my intel of enemy troops has disappeared...that stuff which I spent money on about 1 hour ago.

Why is it gone? Surely the loading issue shouldn't change things like that.

day change, if you spend out on intel it only lasts till the end of the game day, always wait till the start of a new one before spending out :)

Well I did reveal all armies about an hour ago and never had this problem before, everything has completely disappeared where as before it has remained even if it becomes 'out of date' information. Now completely blank :/

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