Unable to log in on mobile

I am unable to login on mobile. When I click login it doesn’t say that I have incorrect username or password but it just reloads the page and then I’m back on the login page. Help! 8| :cursing:

If I had Canadian Soldiers, American Technology, and British Officers, I would rule the world. -Winston Churchill
FORUM GANG Second Lieutenant
CALL OF WAR TECHNICIAN THIRD GRADE

7 Replies

Does it work on PC?

Are you using our app or a mobile browser?

What operating platform, and what browser if you are?

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

Ryan04px2025 wrote:

Does it work on PC?
Yes it does work on PC.

VorlonFCW wrote:

Are you using our app or a mobile browser?

What operating platform, and what browser if you are?

I’m using a mobile browser (safari).
If I had Canadian Soldiers, American Technology, and British Officers, I would rule the world. -Winston Churchill
FORUM GANG Second Lieutenant
CALL OF WAR TECHNICIAN THIRD GRADE

Same user/pw?

Yup. When I log in with incorrect information it still says username or password is incorrect. This time, it doesn’t say that. It just immediately refreshes the page and I have to login again. When I login again, same thing.

If I had Canadian Soldiers, American Technology, and British Officers, I would rule the world. -Winston Churchill
FORUM GANG Second Lieutenant
CALL OF WAR TECHNICIAN THIRD GRADE

I think your browser is taking you in circles. Try using a private/incognito window of the browser and see if you can get in with that. If so it is likely a browsing history loop. You will have to look up how to clear browsing history on that device.

Another possibility is that you don't have something like javascript enabled on that device.

I recommend our mobile app from the app store as that limits the number of errors that a browser can cause.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

Great! It’s working now. Thanks.

If I had Canadian Soldiers, American Technology, and British Officers, I would rule the world. -Winston Churchill
FORUM GANG Second Lieutenant
CALL OF WAR TECHNICIAN THIRD GRADE

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