I was playing with my friends which we all go to the same school so while there we all log onto the same internet network. Well I got banned for multiple accounts being there ruining the experience for me and that they aren't happy with it. I even used a lot of gold in the game and now basically have none.
In another thread I was reading someone said they were all banned because using the same IP address is against the EULA. I'd suggest you guys send a message to the tech support team to see if they can reinstate you, and make some kind of an exception.
Bummer you lost hard money (i.e.: the gold you bought).
(Don't work for the company, just passing on the info I saw elsewhere since nobody has responding to you since you asked your question).
If you were wrongfully kicked from a game, create a bug report or PM @Dr. Leipreachan (you are much better off messaging him via the main site)
The fact that your forum name does not match you in game name causes problems for anybody that would want to help you via the forum
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