Anyone?
26 Nov 2020, 23:18
Where has my account gone?!?!
I've had this issue for a week now. i cleared my safari history so the cache files got deleted - therefore had to re-login everywhere including this game.
But i could not, and considering i had my password saved i was confused. tried to reset my account, and didn't get an email response.
Weird.
i have reset my password a couple of times before and i have not touched my settings since starting this game. So i contact through support@callofwar.com , spoke to tobais who was understandably confused at how this simple problem was not fixable , but then once he asked fro another email i could use to reset my password, he hasn't contacted me again.
This was a week ago now. 
Now, when try to reset my password, it says there's no account linked to this email.. WHAT?!? Don't tell me my account has been deleted - i got no warning and i have done nothing wrong!
What can i do??
6 Replies
27 Nov 2020, 15:08
I see you have a message pending on your end from one of the staff.
23 Nov 2020 11:02 AM
Please check your inbox so you can reply to this message as this is waiting on your end.
30 Nov 2020, 23:02
Hi there,
"
Hello Flabbawoki,
Thank you for your message.
Is there another email we can try to add to this account?
Should you have any other questions, please don't hesitate to contact us.
Kind regards,
PrinceofHonor
Call of War | Senior Game Operator
Bytro Labs GmbH
Zirkusweg 2
20359 Hamburg
Germany
Amtsgericht Hamburg, HRB 118884"
[/quote]Was the Last email i got from you. I replied to it several times to no avail. this was from 15/11/2020 15:12
I've scoured my email for the recent one you suggested and i haven't found it (my email is clean i swear!)
30 Nov 2020, 23:08
Checked again no sign.
13 Dec 2020, 15:59
hi is this a joke? i have not received a repIy here aIso? nearIy a month or more now!
13 Dec 2020, 20:30
You have another message from support on this issue awaiting you to verify your email in that support ticket.
It was sent on: 23 Nov 2020 11:02 AM
To prevent further confusion if you haven't gotten that one please submit a new ticket so we can have someone deal with this issue.
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