never got my gold #3539339 day 8
18 Nov 2020, 13:15
Server Incident 2020-11-14
Attention, Generals!
Due to an unexpected incident on Saturday 2020-11-14 which prevented communication between servers for several hours, players were unable to enter their games. We would like to point out that this was an internal issue, and that there was no security risk at any point during the incident.
Although Call of War is a real-time grand strategy game where decisions and actions are taken a while in advance, we are fully aware that an outage of this magnitude is a severe inconvenience for our players. We are deeply sorry and would like to once more apologize for this.
To soften any potential harm this incident may have caused to your strategic plans for last weekend, we are adding 10,000 Gold to the account of any affected player.
The Gold has been added to your account by now.
Your Bytro Team
6 Replies
18 Nov 2020, 13:59
Same I am in a round with 3 friends each of them got the 10k gold message but I still have not.
Currently in 2 games
#3540547
and
#3540807
18 Nov 2020, 18:49
Only players who tried to login during or shortly after the downtime where eligible to receive the gold, as the downtime prevented them from playing. If you are sure that was the case for you, then please contact our customer support directly via a support ticket.
20 Nov 2020, 04:45
Hi, I just wanted to ask if there was a problem in one game round. I had joined round #3551065 a few days ago, and about a day after I joined the game would not load and I wasn't able to get back in the game until almost two days later. Could someone explain this please? (P.S. it was a 4x speed Historic World War event map)
20 Nov 2020, 05:08
Yep, this was part of the server incident detailed in this thread.
20 Nov 2020, 05:13
Oh okay thanks
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