We would like to provide you with an update on yesterday’s server issues.
Last night between 8 PM CEST (6 PM UTC) and 11:30 PM CEST (9:30 PM UTC) players that logged in to Call of War experienced slow games, had difficulties using the shop or could not access their games properly.
The reasons we identified is the current spike in player activity in our games. We are living in special times after all and we are having a close eye on server performance, stability and reliability. After identifying the root cause of the problem, the team was able to fix the issue.
Servers are back to normal and players can access their games again!
We understand that this likely had an effect on current wars of some players so we decided to compensate all players who tried to play between 7PM CEST (5PM UTC) and 11:59 PM CEST (09:59 PM UTC) with 5,000 Gold on Monday. It will be added to the account of affected players automatically within 48 hours (starting on Monday).
We are very sorry for the inconvenience caused by this and wish you all the best on the battlefield.
Your Bytro Team
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24 Replies
16 Apr 2020, 18:02
I do not know what is going on with this game, I now have problem to move units, I see them, but when I go over them with my mouse on computer, or with my finger on mobile they disappear. Then appear again. This is so annoying, it is like playing fronlline pioneer maps. Bugs everywhere.
"Then, when you run out of ammunition and the enemy continues to advance - to the bayonet, when they break your knife - to your hands, when they break both of your hands - to your teeth, when you get the last tooth knocked out, as long as you move, as long you are there - attack! When they mortally wound you, see to it that you fall in their way, so they have to go around you, jump over you or move you - bother them even in death!" speech of lieutenant Tasic before battle of Cer 1914.
16 Apr 2020, 20:28
Very bizarre. I had only minor and temporary issues yesterday. They lasted no longer than an hour and I've had no problems since.
22 Apr 2020, 15:37
I'm getting in the games fine, but the chat pullout is broken. Any chance of getting that fixed?
- Ozzone The object of war is not to die for your country but to make the other bastard die for his. - General George Patton
22 Apr 2020, 22:14
Ozzone wrote:
I'm getting in the games fine, but the chat pullout is broken. Any chance of getting that fixed?
Generally this depends on any delay in your connection. If it takes too long to load the map the chat connection times out. Reloading the game again will generally resolve this issue.
War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill VorlonFCW Retired from Bytro staff as of November 30, 2020. >>> Click Here to submit a bug report or support ticket <<<
