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Cant log into my acount

I suddenly cant log into my account

its name is Turing alpho

it also gave me a new account in the game

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There are some delays with the game loading following the update earlier today. The Developers are working to correct the issue so that all players can access without delays.

When loading the app you need to use the β€œlogin” button as clicking the β€œplay” button will create a new account.

You will need to delete the app and reinstall it to reach the β€œlogin” screen again.

As I said above, logging in and loading games is extremely slow in some cases at this point in time. You may have better luck waiting a few hours and trying again, or keep an eye on the forum for posts about this delay being resolved.

War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

I've been trying to log in for a little over 4 hours now. Getting frustrated.

i forgot my password and i have the wrong email

in the meantime i will play the ww1 version supremacy 1914

VorlonFCW wrote:

There are some delays with the game loading following the update earlier today. The Developers are working to correct the issue so that all players can access without delays.

When loading the app you need to use the β€œlogin” button as clicking the β€œplay” button will create a new account.

You will need to delete the app and reinstall it to reach the β€œlogin” screen again.

As I said above, logging in and loading games is extremely slow in some cases at this point in time. You may have better luck waiting a few hours and trying again, or keep an eye on the forum for posts about this delay being resolved.

do i lose my games if i delet?

NANAN wrote:

VorlonFCW wrote:

There are some delays with the game loading following the update earlier today. The Developers are working to correct the issue so that all players can access without delays.

When loading the app you need to use the β€œlogin” button as clicking the β€œplay” button will create a new account.

You will need to delete the app and reinstall it to reach the β€œlogin” screen again.

As I said above, logging in and loading games is extremely slow in some cases at this point in time. You may have better luck waiting a few hours and trying again, or keep an eye on the forum for posts about this delay being resolved.

do i lose my games if i delet?
no you do not

I don't play the mobile app, so I have no app to delete, 6 hours trying to log on now. Frustration is beginning to escalate.

do u have a strong wifi network/connection? That may speed things up

hi

use a different broswer to see if it works. have you by any chance deletd your account

Rjuckett wrote:

I don't play the mobile app, so I have no app to delete, 6 hours trying to log on now. Frustration is beginning to escalate.
Deleting the app was a very specific instruction for the very very very specific issue where the user above created a new account accidentally. This is not related to the general slowness in server response to logins or game opening earlier today. The server slowness has since been resolved.
War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill
VorlonFCW
Retired from Bytro staff as of November 30, 2020.
>>> Click Here to submit a bug report or support ticket <<<

why exactly cant you log in? does it say your usernsme is incorrect or is it loading endlessly or is taking you in a loop

yes i forgot my password

NANAN wrote:

yes i forgot my password
then clik forgot password and reset it

24 hours later and I STILL can't log in to my games.

i have to order my troops or else they will annex the rest of britain because i need one his provinces

Rjuckett wrote:

24 hours later and I STILL can't log in to my games.
Have you tried different browsers or devices..cause this problem is on your end.Most other players and I can all log in normally

no my problems are i forgot what email i used and my password since i did not go into the log in screen in a long time... i decided to forget about it

NANAN wrote:

no my problems are i forgot what email i used and my password since i did not go into the log in screen in a long time... i decided to forget about it
click forgot password an type in a diffent email tht you do renenber

RiverWolf74 wrote:

NANAN wrote:

no my problems are i forgot what email i used and my password since i did not go into the log in screen in a long time... i decided to forget about it
click forgot password an type in a diffent email tht you do renenber
That won't work if the email is not linked to that account.

so what do i do?

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