I have reported this before and I make no apologies that it stinks!
When purchasing normal gold, the display purchasing box clearly and properly displays.
BUT when there are offers it is often 6 or 7mm lower on the screen so when you want to buy, it wont let you. You try everything and it wont work because the payment button is HIDDEN. And of course you have something stupid like 90 seconds to react to the offer.
How convenient, so customers get screwed over.
I have asked Bytro to fix it and they wont.
If you were a UK company you woud be in trouble for doing this.
Why you do it, I dont know but it is very unfair and dirty tricks.
6 Replies
25 Oct 2020, 22:17
Hello,
This is definitely not intentional. I can assure you that all bug reports are looked into, and reported to the developers if they are an actual bug with the software. When I try, I am able to click purchase, so perhaps this is a problem with your device. Try making sure your zoom level is 100%, or try on another device.
27 Oct 2020, 09:03
No there is nothing wrong with the PC, it is that the purchase button in the 'offer page' is a lot lower than the non offer page therefore the page is not pinned in the same place causing the problem.
Thank you for your reply.
27 Oct 2020, 14:29
Thatβs strange. Like I said, when I tried, it was normal. Have you tried on a different device just to see whether it is a widespread problem?
27 Oct 2020, 17:26
If your screen size and or resolution does not display the entire window you have several options.
In some cases simply activating a full screen mode will display what you need to see.
Many browsers have zoom settings. Commonly adjusted with Ctrl and plus or minus.
Within your computer settings are options for text size which may affect the display like this.
Within your computer settings are options for screen resolution
War is a game that is played with a smile. If you can't smile, grin. If you can't grin keep out of the way til you can. - Winston Churchill VorlonFCW Retired from Bytro staff as of November 30, 2020. >>> Click Here to submit a bug report or support ticket <<<
27 Oct 2020, 18:58
Thank you for the report. From the description I can hardly imagine the bug yet. Can you please make a screenshot of your whole screen when the issue appears and post it here? I think everything will be clear then.