Reporting players

I have a player in my current game that changed his country's flag to the Nazi flag. The player was warned that it's against Bytro's policies/terms of service. I completed a support ticket to report this. I also made a mention of this in the chat for the moderators, but haven't seen a response there either.

Who do I have to sleep with in order to get a response to a ticket?

6 Replies

Takes them up to 72 hours to get to tickets some times... and this being a German company, under German rules... that kind of B.S. does't fly well... they're likely to be recipient of the PERMA-Ban-Hammer when they get a Mod to look into it.

That's one thing that with a literal "Zero Tolerance" policy on it!

Don't worry, you'll have an A.I. there shortly.

General Maximus Decimus Meridius - "Are you not entertained?"

I hope you’re right. It’s been three days and still nothing.

OneNutSquirrel wrote:

Takes them up to 72 hours to get to tickets some times... and this being a German company, under German rules... that kind of B.S. does't fly well... they're likely to be recipient of the PERMA-Ban-Hammer when they get a Mod to look into it.

That's one thing that with a literal "Zero Tolerance" policy on it!

Don't worry, you'll have an A.I. there shortly.

Wow, I really wanted this to be right. Still there and dropping tons of gold. I guess Bytro doesn't want to lose the revenue.

I had two incidents like this a few weeks ago. In one a player changed his name to Adolf Hitler and used the Nazi swastika flag. In the other a coalition in WaW decided to use the Nazi swastika flag as their coalition flag. Neither was resolved, though we were able to get a few folks to team up and knock them out of the games so we didn't have to look at it anymore.

6thDragon wrote:

....Still there and dropping tons of gold. I guess Bytro doesn't want to lose the revenue.
Not about the gold.... German Law forbids glorification of the Nazi party, displaying the swastika and even the wearing of an SS uniform and this applies to online content as well... since Bytro obligated to obey he laws of their country more than their desire for a fat purse.

I've all the confidence on who wins that race.

General Maximus Decimus Meridius - "Are you not entertained?"

OneNutSquirrel wrote:

6thDragon wrote:

....Still there and dropping tons of gold. I guess Bytro doesn't want to lose the revenue.
Not about the gold.... German Law forbids glorification of the Nazi party, displaying the swastika and even the wearing of an SS uniform and this applies to online content as well... since Bytro obligated to obey he laws of their country more than their desire for a fat purse.

I've all the confidence on who wins that race.

You’re probably right. More likely just routine incompetence than greed. I have no luck getting responses to tickets.

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